Director, Brand Health Tracking

Ipsos North America

Director managing brand health tracking, leveraging qualitative and quantitative research methodologies at Ipsos. Collaborating with technology and media clients to enhance brand performance.

Posted 5/13/2026full-timeChicago • Illinois, New York • 🇺🇸 United StatesLead💰 $100,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Direct the process: manage the day-to-day responsibilities of several research projects from start to finish, help frame objectives, develop research design and sampling plans, create research instruments (surveys, discussion guides, screeners) analyze results and create final client deliverables.
Make research happen: Find operational efficiencies and drive them forward. Collaborate with your team members so that projects get done well and right: on time, on budget and on strategy for the client. When the going gets tough, you apply the organizational grease it takes to keep the whole process moving seamlessly.
Show our clients the love: Develop an understanding of our clients’ business issues and the industries in which they operate. Maintain and strengthen client relationships through our collective team greatness. Become a trusted advisor to clients by understanding their big picture strategy and day to day needs.

Requirements

What you’ll need

You have a 4-year degree in a research related field
At least 2 + years’ experience (internships count)
Support the team through both functional, technical, and delivery means
Act as an effective liaison with operations and other internal departments/external vendors
Assist all aspects of research design and execution including solving for technical hurdles with the research
Provide joint accountability for research quality and client satisfaction
Effectively communicate project details/issues with internal stakeholders;
Be able to learn methods & methodologies
Continuously look for ways to add value, demonstrating the partnership aspect of the client relationship;
Help ready questionnaires and reports

Benefits

Comp & perks

Career Development
Exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
Flexible workplace policy
Strong collaborative culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

research designsampling planssurvey creationdata analysisclient deliverablesresearch methodologiesquestionnaire developmentreport writing

Soft Skills

organizational skillscollaborationclient relationship managementeffective communicationproblem-solvingadaptabilityteamworkstrategic thinking

Certifications

4-year degree in research related field