Director

Ipsos North America

Director of Social Intelligence Analytics at Ipsos developing impactful business solutions with a focus on social and digital insights for top brands.

Posted 4/28/2026full-timeChicago • Illinois • 🇺🇸 United StatesLead💰 $100,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Act as a trusted strategic advisor and entrepreneur with a focus on growing the business through impactful solutions rooted in social intelligence, analytics, and traditional quantitative and qualitative market research.
Lead internal teams on research design, project execution, and deliverables to meet and exceed client objectives related to social landscape understanding, key consumer segments, emerging trends, media intelligence, brand health tracking and more
Guide deep quantitative and qualitative assessments of consumer conversations across social media, review sites, forums, and other large, unstructured data sets.
Act as a service line mentor and champion to foster team collaboration, development, and expertise through purpose-driven leadership

Requirements

What you’ll need

At least 6 years of experience in social intelligence, market research (qualitative + quantitative), and/or data analytics
Demonstrated expertise in adding structure to unstructured data sets through text mining, text analytics, and/or topic modeling approaches
Bachelor’s degree or higher; excellent written, verbal, and presentation skills

Benefits

Comp & perks

generous PTO
healthcare plans
wellness benefits
flexible workplace policy
career development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

social intelligencemarket researchdata analyticstext miningtext analyticstopic modelingquantitative researchqualitative researchproject executionconsumer assessments

Soft Skills

strategic advisorentrepreneurial mindsetteam collaborationleadershipcommunicationpresentation skillsmentorshipdevelopmentexpertise fosteringclient objectives

Certifications

Bachelor’s degree