Research Manager

Ipsos North America

Manage research projects and client relationships for Ipsos, a global leader in research. Oversee team activities and ensure quality deliverables in research processes.

Posted 4/16/2026full-time🇪🇬 EgyptMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Builds strong relationships with customers and can advise clients effectively on a course of action, adds insight to key client issues, and can identify and convert business development opportunities in accordance with Client First principles.
Directly handles the (business) relationship with the client in all the research stages, provide and/or acquire information useful for the purposes of project closure and maintaining a full level of satisfaction of the client himself.
Develops responsibility for sales budget
Takes an active role in managing other team members according to leadership behaviors and works with the team leader to share management responsibilities and ensure compliance with HR processes
Organizes delegation within the team and upwards appropriately (e.g. running project catch-ups with little input from the RD or SLL, …)
Provides project guidance, support, and coaching to junior team members
Guarantees the autonomous management and closure of research processes through a constant supervision of the workflow and an effective organization of the activities of executives on projects
Execution of standardized and sometimes complex delivery processes and methods in a variety of contexts
With the supervision of own manager, works on the costs estimate for research projects and the relative financial offer to the client, ensuring projects profitability
Ensure compliance with Ipsos internal Finances processes
Demonstrates effective communication skills, adapts communication style and tone according to audience and message
Takes active part to MarCom activities and becomes an Ipsos ambassador

Requirements

What you’ll need

Requires around 5-7 years of relevant experience or equivalent combination of experience and education. Specialism in research is necessary
Strong project management and planning skills, good communication and client-handling skills, shows commercial sensitivity
Ability to coach and manage more junior members of staff, effective delegation
Ability to work in an international environment
Fluency in English

Benefits

Comp & perks

Health insurance
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementsales budget managementcost estimationresearch processesdelivery processesfinancial offer preparation

Soft Skills

relationship buildingclient advisingteam managementcoachingeffective communicationdelegationcommercial sensitivity