Research Manager
Ipsos North America
full-time
Posted on:
Location Type: Hybrid
Location: Egypt
Visit company websiteExplore more
About the role
- Builds strong relationships with customers and can advise clients effectively on a course of action, adds insight to key client issues, and can identify and convert business development opportunities in accordance with Client First principles.
- Directly handles the (business) relationship with the client in all the research stages, provide and/or acquire information useful for the purposes of project closure and maintaining a full level of satisfaction of the client himself.
- Develops responsibility for sales budget
- Takes an active role in managing other team members according to leadership behaviors and works with the team leader to share management responsibilities and ensure compliance with HR processes
- Organizes delegation within the team and upwards appropriately (e.g. running project catch-ups with little input from the RD or SLL, …)
- Provides project guidance, support, and coaching to junior team members
- Guarantees the autonomous management and closure of research processes through a constant supervision of the workflow and an effective organization of the activities of executives on projects
- Execution of standardized and sometimes complex delivery processes and methods in a variety of contexts
- With the supervision of own manager, works on the costs estimate for research projects and the relative financial offer to the client, ensuring projects profitability
- Ensure compliance with Ipsos internal Finances processes
- Demonstrates effective communication skills, adapts communication style and tone according to audience and message
- Takes active part to MarCom activities and becomes an Ipsos ambassador
Requirements
- Requires around 5-7 years of relevant experience or equivalent combination of experience and education. Specialism in research is necessary
- Strong project management and planning skills, good communication and client-handling skills, shows commercial sensitivity
- Ability to coach and manage more junior members of staff, effective delegation
- Ability to work in an international environment
- Fluency in English
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementsales budget managementcost estimationresearch processesdelivery processesfinancial offer preparation
Soft Skills
relationship buildingclient advisingteam managementcoachingeffective communicationdelegationcommercial sensitivity