Ippon Technologies USA

Program Manager

Ippon Technologies USA

full-time

Posted on:

Location Type: Hybrid

Location: Washington, D.C. • New York, North Carolina, Virginia, Washington • 🇺🇸 United States

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Salary

💰 $130,000 - $180,000 per year

Job Level

SeniorLead

About the role

  • Own end-to-end delivery governance across one or more complex, interdependent workstreams, ensuring alignment to client outcomes, product strategy, and business objectives
  • Establish and oversee integrated program plans that connect product roadmaps, engineering delivery, and organizational priorities, balancing speed, quality, and risk
  • Anticipate, assess, and proactively mitigate cross-program risks and dependencies, setting escalation paths and contingency strategies before delivery is impacted
  • Set the standard for delivery excellence by evolving and reinforcing Ippon’s delivery playbook, tooling, and operating rhythms (e.g., Jira, Confluence, executive dashboards)
  • Act as the primary liaison between client leadership, product, engineering, architecture, and Ippon leadership, during assigned projects and sales processes
  • Provide executive-ready insights into program health, KPIs, financials, risks, and trade-offs, enabling informed decision-making
  • Lead high-stakes planning moments, including release strategy, go/no-go decisions, and executive steering forums
  • Shape narrative and expectations with stakeholders, translating complexity into clarity and confidence
  • Lead through influence rather than authority, aligning multiple teams and leaders around shared goals and delivery commitments
  • Create structure in ambiguity by defining operating models, decision frameworks, and ownership across teams
  • Proactively unblock delivery at the system level, addressing organizational, technical, or process constraints
  • Model strong facilitation and decision leadership, ensuring discussions are outcome-driven and inclusive of the right voices
  • Serve as a trusted advisor to client stakeholders, building durable partnerships grounded in transparency, credibility, and results
  • Mentor and develop Project Managers and consultants, elevating delivery maturity, communication presence, and stakeholder confidence
  • Champion Ippon’s values and brand through exceptional client experiences, internal leadership, and participation in thought leadership, events, or practice initiatives
  • Own program closeout and value realization, leading retrospectives, synthesizing lessons learned, and contributing insights to future engagements and pursuits

Requirements

  • 8+ years of experience as a Project Manager or Program Manager in IT consulting or a technology-driven enterprise organization, including ownership of complex, multi-workstream initiatives
  • 5+ years of experience supporting technical project portfolios or roadmaps, balancing delivery commitments, risk, and business priorities
  • 5+ years of experience partnering closely with product, engineering, and architecture teams in an Agile or hybrid delivery environment
  • Proven experience with enterprise-wide dependency management, risk escalation, and cross-team coordination
  • Demonstrated success managing mixed delivery models (Agile, Waterfall, hybrid) across cross-functional and distributed teams
  • Strong executive-level communication, organizational, and leadership skills, with the ability to influence decisions, manage trade-offs, and align stakeholders
  • Hands-on experience with project and program management tools (e.g., Jira, Confluence, Smartsheets, Miro, Notion), including reporting on delivery health and KPIs
  • Proven ability to drive project progress, decisions, as well as conflict resolution
Benefits
  • Competitive salary – Great starting salaries for well qualified candidates
  • Generous Paid Time Off policy - Ippon offers flexible time off to help you be your best
  • Health, dental, and vision insurance – We are dedicated to helping our employees live healthier lives through comprehensive health programs
  • 401k with company match - Ippon offers an industry leading 401(k) matching plan
  • Family Leave - We support the importance of family and offer maternity, paternity and family medical leave plans
  • A fun, smart, and healthy work environment, focused on our values and teamwork

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementprogram managementdependency managementrisk escalationAgile methodologyWaterfall methodologyhybrid deliverydelivery health reportingKPI managementconflict resolution
Soft skills
executive-level communicationorganizational skillsleadership skillsinfluencestakeholder alignmentmentoringfacilitationdecision leadershipbuilding partnershipstranslating complexity