iPostal1

Growth Marketing

• Receive mail, scan into software and file appropriately
• Upon customer direction, discard, shred, open & scan contents of mail and / or forward to an alternate location
• Answer inbound calls and in person inquiries from customers in a prompt and professional manner
• Assist customers in person to retrieve their mail in a courteous fashion
• Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
• Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
• Ensure the highest level of customer service
• Keep inventory of mail and office supplies and keep the corporate office informed when supplies need to be reordered
• Perform other customer service responsibilities to assist the corporate office during busy times

Postal1

• Coordinate freelance writers, editorial timelines, revisions, and approvals to ensure consistent output and quality.
• Translate the manager’s AI-first roadmap into detailed, writing-focused briefs that clearly define intent, audience, structure, and tone.
• Edit and refine SEO content to ensure clarity, accuracy, consistency, and alignment with iPostal1’s authoritative brand voice.
• Develop and optimize SEO titles, meta descriptions, structured headings, internal links, and FAQs for landing pages and long-form content.
• Review and improve drafts for grammar, readability, logical flow, and AEO formatting before publication.
• Support the SEO/AEO Manager in developing internal reference and explainer content suitable for citation in external knowledge sources (e.g., Wikipedia).
• Maintain internal link maps to ensure clean navigation paths and strong topical signals for both users and AI crawlers.
• Track priority queries across SEO and AEO surfaces, identifying gaps, content weaknesses, or optimization opportunities.
• Log shipped content and updates to enable page-level analysis of SEO and AEO performance.
• Execute ongoing content hygiene updates, including rewrites, expansions, and structural improvements, as directed.

Postal1

Postal1 - Growth