iPostal1

Growth Marketing

• Acquire in-depth knowledge of assigned product(s) and their features
• Collect and document feedback from internal users
• Collaborate with the Product Manager to suggest improvements
• Assist in the management of each assigned product’s lifecycle
• Document and assist in the planning of each project
• Track and keep data up to date surrounding projects, their metrics and deadlines
• Communicate status with all parties involved with projects and product launches

Postal1 - Growth Mode

• Execute strategic sales initiatives to drive revenue growth and achieve sales targets for iPostal1 and iWorkSpaceMail.
• Manage and close inbound sales opportunities generated through website inquiries, referrals, partnerships, webinars, trade shows, and industry networking activities.
• Proactively prospect and develop new business opportunities (“hunting”) within the coworking, flexible workspace, virtual office, hospitality, and CMRA sectors.
• Build and maintain strong relationships with workspace operators, strategic partners, franchise groups, and industry influencers.
• Conduct sales presentations, product demonstrations, and discovery meetings with prospective operators and partners.
• Develop a strong understanding of operator needs and position iPostal1 Workspace solutions as a strategic revenue and operational enhancement platform.
• Achieve defined KPIs and sales performance metrics while accurately maintaining pipeline activity, forecasts, and customer records within Freshsales CRM.
• Negotiate and close sales agreements, partnership opportunities, and strategic initiatives that support company growth objectives.
• Collaborate with onboarding, operations, marketing, and leadership teams to ensure a smooth customer transition and successful partner launch.
• Represent iPostal1 Workspace at industry trade shows, conferences, webinars, and networking events as directed by leadership.
• Monitor market trends, competitive offerings, USPS/CMRA industry developments, and emerging opportunities within the flexible workspace industry.
• Prepare regular sales reports, forecasts, and executive summaries highlighting pipeline activity, performance metrics, opportunities, and challenges.
• Identify opportunities to improve sales processes, customer engagement, and market positioning.

Postal1

• Receive mail, scan into software and file appropriately
• Upon customer direction, discard, shred, open & scan contents of mail and / or forward to an alternate location
• Answer inbound calls and in person inquiries from customers in a prompt and professional manner
• Assist customers in person to retrieve their mail in a courteous fashion
• Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
• Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
• Ensure the highest level of customer service
• Keep inventory of mail and office supplies and keep the corporate office informed when supplies need to be reordered
• Perform other customer service responsibilities to assist the corporate office during busy times

Postal1 - Growth Mode

Postal1

Postal1 Role