iPostal1

Growth Marketing

• Engineer robust ELT solutions: Design, build, test, and document efficient data pipelines using cutting-edge tools to ensure seamless data integration.
• Satisfy business requirements: Leverage your advanced SQL skills to design and implement robust data transformations that directly address business objectives and drive decision-making.
• Stay ahead of the curve: Eager to explore and embrace new technologies and algorithms to continuously optimize data solutions.
• Deliver results with a user-centric approach: Driven to achieve targets and consistently prioritize user experience in every solution.
• Meet commitment deadlines.

Postal1

• Coordinate freelancers, deadlines, and revisions.
• Translate the manager’s AI-first roadmap into precise writer briefs that leverage curated user questions, relevant keywords, and AEO formatting.
• Develop SEO titles, descriptions, structured headings, internal links, and FAQs for landing pages and new content.
• Support the SEO/AEO Manager by assisting in the development and publishing of internal reference content needed for Wikipedia citations.
• Maintain internal link maps so navigation and AI crawl paths remain clean.
• Track priority searches in both SEO and AEO contexts, surfacing issues quickly.
• Log shipped work to enable page-level readouts of SEO and AEO impact.
• Log and execute content hygiene updates as directed.

• Answer inbound calls from customers in a prompt and professional manner
• Identify the type of assistance needed
• Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
• Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
• Manage customer expectations
• Actively engage customers in on-line chat context
• Support customers via phone, chat, and email
• Participate in a two-week paid training starting on Day 1
• Additional duties as assigned including handling escalations, team supervision, analytics and reporting

We're i Postal1 and we're in growth mode!

• Answer inbound calls from customers in a prompt and professional manner
• Identify the type of assistance needed
• Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
• Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
• Manage customer expectations
• Actively engage customers in on-line chat context
• Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting
• Two-week paid training starting on Day 1

• Answer inbound calls from customers in a prompt and professional manner
• Identify the type of assistance needed and ascertain level of assistance required to resolve inquiry
• Escalate inquiries when appropriate and handle escalations as needed
• Deliver information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
• Manage customer expectations and actively engage customers in online chat
• Support customers via phone, chat, and email
• Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc.
• Perform additional duties as assigned including team supervision, analytics, and reporting