IPmedia

Junior Growth Analyst – CRM & Lifecycle

IPmedia

full-time

Posted on:

Location Type: Remote

Location: Anywhere in the World

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Job Level

Junior

About the role

  • Execute CRM & lifecycle activities
  • Support the setup and operation of campaigns across email, in-app/pop-up, push and WhatsApp channels
  • Work on user segmentation, journey building and campaign calendar planning
  • Support QA (quality check) processes before sends
  • Monitor live campaigns and support operational adjustments
  • Track and report KPIs such as open rate, click-through rate and conversion
  • Help identify bottlenecks and opportunities for improvement
  • Support running A/B tests and experiments
  • Work in a fast experimentation environment
  • Support and, when directed, conduct quantitative surveys and quick user interviews
  • Assist with backlog organization and the team's recurring routines
  • Create and maintain briefs, documentation and checklists for campaigns and releases

Requirements

  • Strong analytical mindset
  • Good written communication
  • Ability to work with multiple stakeholders
  • Genuine interest in Growth, CRM and digital products
  • Aptitude for quickly learning tools and processes
  • Basic understanding of digital metrics and funnel
  • Comfortable with operational routines and quality assurance (QA) checks
Benefits
  • Training courses
  • Learning opportunities
  • Freedom to work from anywhere in the world
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM activitiesuser segmentationcampaign calendar planningquality assurance (QA)KPI trackingA/B testingquantitative surveysuser interviewsdigital metricsfunnel analysis
Soft Skills
analytical mindsetwritten communicationstakeholder managementinterest in Growthinterest in CRMinterest in digital productsquick learningoperational routinesattention to detailproblem-solving