iPEM Solutions Inc

Operations

• Manage and optimize day-to-day operations for Sol initiatives, programs, or product lines
• Lead daily operational activities to ensure timely and high-quality execution
• Develop, implement, and refine standard operating procedures (SOPs)
• Optimize tools, workflows, and automation systems
• Standardize reporting structures and documentation
• Drive accountability, performance tracking, and team development
• Facilitate cross-functional collaboration with Product

Solution Operations Lead

Software Engineer

• Architect multi-agent systems capable of autonomous task planning and orchestration.
• Implement AI agents that interact with enterprise APIs and business systems.
• Develop event-driven Copilot workflows integrated with the Microsoft Power Platform.
• Build and customize Copilots using Microsoft Copilot Studio.
• Develop custom connectors and plugins leveraging Microsoft Graph.
• Extend Copilot capabilities using Microsoft Teams apps and Power Apps.
• Develop LLM-powered solutions using Azure OpenAI Service.
• Implement prompt engineering strategies and RAG (Retrieval-Augmented Generation) patterns.
• Optimize token usage, model selection, and response grounding.
• Design semantic search solutions using vector databases and Azure Cognitive Search.

Microsoft Copilot Developer, Generative & Agentic AI Specialist

• Design and build AI-powered agents using Salesforce AgentForce
• Configure and manage: Agent Builder Topics Actions (Flow, Apex, API-based) Prompt Templates Channels & deployment configurations
• Implement end-to-end agent workflows integrating Salesforce Clouds (Sales, Service, Experience, Marketing)
• Develop custom Apex logic and Lightning Web Components (LWC) to extend agent capabilities
• Integrate external systems via REST/SOAP APIs
• Apply prompt engineering best practices for performance, tone, safety, and accuracy
• Ensure AI governance, security, and compliance using Salesforce Einstein Trust Layer
• Define scalable AI architecture within Salesforce ecosystem
• Implement data governance and security policies for AI-driven workflows
• Collaborate with Solution Architects, Data Architects, and Business Stakeholders
• Follow DevOps best practices using Salesforce DX, CI/CD pipelines
• Conduct code reviews, testing, and performance tuning

Salesforce Developer – Generative & Agentic AI Specialist

Salesforce Developer

• Design and oversee Salesforce architecture across clouds (e.g., Sales, Service, Experience, Marketing, or custom solutions)
• Translate business requirements into scalable Salesforce solutions and technical designs
• Define and enforce best practices for data modeling, security, integrations, and automation
• Review and guide development work (admins, developers, and partners) to ensure architectural integrity
• Lead system optimization, technical debt reduction, and performance improvements
• Design and review integrations with third-party systems using APIs, middleware, and data sync tools
• Support release planning, multiple environment strategy (lower, staging, pre-prod, prod etc.), and deployment processes
• Ensure compliance with security, data governance, and regulatory standards
• Provide architectural documentation, diagrams, and technical roadmaps
• Act as a trusted advisor to business and technical stakeholders

Senior Salesforce Architect

• Design, develop, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), Aura, Visualforce, and Salesforce declarative tools
• Build responsive, reusable UI components using modern JavaScript (ES6+), HTML, and CSS within LWC
• Develop and optimize Apex classes, triggers, batch jobs, and asynchronous processes following Salesforce best practices
• Integrate Salesforce with external systems using REST/SOAP APIs, OAuth, and middleware tools
• Implement complex business logic, validations, and automation using Flows, Process Builder, and Apex
• Perform code reviews, enforce coding standards, and mentor junior developers
• Troubleshoot and resolve performance, security, and data integrity issues
• Collaborate with architects, product owners, and business stakeholders to translate requirements into technical solutions
• Participate in release management, CI/CD pipelines, and deployment activities