Salary
💰 $19 - $21 per hour
About the role
- Process large volumes of copyright and trademark takedown requests and counter-notifications
- Track all content removed pursuant to valid takedown requests
- Handle escalations related to the unauthorized use of content
- Work with our Trust & Safety team on IP related content moderation issues
- Identify areas to improve IP policies, processes, and technical tooling
- Draft response language to common IP questions and issue types
- Research industry standard practices for IP notice and takedown procedures
- Support Legal Operations team as needed across law enforcement and privacy related matters
- Occasionally participate in exigent on-call rotation during working hours
Requirements
- Experience working in intellectual property operations, trust and safety, or customer experience
- Strong attention to detail
- Ability to handle a high volume of legal document intake and processing
- Analytical approach to gathering and presenting data to inform decisions and the ongoing tracking of success metrics
- Strategic problem solving when finding opportunities for improvement
- Comfort with reviewing sensitive, explicit, and/or potentially disturbing content
- Knowledge of DMCA and Trademark law, as well as fair use (Preferred but not required)
- Experience bringing or processing DMCA or Trademark requests for content removal (Preferred but not required)
- Experience in law or policy within the Internet industry (Preferred but not required)
- Flexible work environment
- Comprehensive benefits package designed to support the health, well-being, and financial security of employees and their families.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
copyright lawtrademark lawDMCAcontent moderationlegal document processingdata analysisIP policiestakedown proceduresissue resolution
Soft skills
attention to detailanalytical thinkingstrategic problem solvingcommunicationability to handle sensitive content