Customer Support

• Serve as the main contact for customer inquiries via phone, email, and online channels.
• Process customer orders accurately and in a timely manner through our internal systems.
• Provide product information, pricing, lead times, and delivery updates.
• Coordinate with sales, supply chain, warehouse, and logistics teams to resolve issues and ensure on-time delivery.
• Assist customers with returns, credits, and order adjustments as needed.
• Maintain accurate customer account information and documentation.
• Proactively identify and communicate potential service disruptions or opportunities for improvement.
• Build strong relationships with customers through professional, friendly, and solution-focused communication.
• Support various administrative tasks and reporting as required.

Customer Support Specialist

Customer Service Representative

Customer Care Representative – Bilingual (English / Spanish)

Customer Service Representative – Utility

Retail Loss Prevention and Customer Service Associate