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Systems Analyst II – CRM Administrator
Iowa State University School of EducationSystems Analyst II leading Salesforce CRM administration at Iowa State University. Developing communication strategies, automating processes, and managing technical projects for student admissions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce Sales Cloud administration and optimization, with a strong focus on developing automated workflows and communication strategies. Proven ability to manage CRM enhancements, ensure data integrity, and lead technical projects in the higher education admissions sector.
Highest-signal resume keywords
Salesforce CRM AdministrationAutomated Workflow DevelopmentData Integrity ManagementSystem Improvement LeadershipHigher Education Admissions Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce Sales CloudCRM EnhancementsReport CreationDashboard DevelopmentBusiness Process Automation
Soft Skills
Innovative Communication StrategiesProject Management
Industry Keywords
Higher EducationAdmissionsDigital Marketing Platform
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead the administration and optimization of Salesforce Sales Cloud
- Develop innovative communication strategies and automate business processes
- Create impactful reports and dashboards
- Manage CRM enhancements, support system integrations
- Ensure data integrity and lead technical projects from planning through implementation
Requirements
What you’ll need- High school diploma or equivalent
- 3 years of related experience
- Experience administering Salesforce CRM and digital marketing platform
- Experience working in higher education admissions
- Experience building automated workflows or communication campaigns
- Experience leading system improvements or technology projects
Benefits
Comp & perks- Medical and dental
- Retirement benefits including defined benefit and defined contribution plans
- Generous vacation, holiday, and sick time and leave plans
- Onsite childcare (Ames, Iowa)
- Life insurance and long-term disability
- Flexible Spending Accounts
- Various voluntary benefits and discounts
- Employee Assistance Program
- Wellbeing program