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Salesforce Administrator, Federal
IonQSalesforce Administrator managing the Government Cloud at IonQ, ensuring compliance for federal operations. Responsible for platform configuration and user access management in a regulated environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce administration within a regulated environment, focusing on compliance with FedRAMP and CUI handling requirements. Proficient in data management, user access governance, and delivering enhancements using declarative tools.
Highest-signal resume keywords
Salesforce AdministrationFedRAMP ComplianceData ManagementSalesforce Administrator Certification (ADM-201)User Access Governance
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Declarative ToolsData Quality ManagementUser Access ProvisioningReport and Dashboard DesignSandbox ManagementIntegration ChangesValidation RulesPage LayoutsDynamic FormsAccess Reviews
Soft Skills
Clear CommunicationIndependent WorkPriority Management
Tools & Technologies
Salesforce Government CloudSalesforce ShieldCMMCNIST 800-171
Certifications & Qualifications
Salesforce Administrator Certification (ADM-201)
Industry Keywords
CUI HandlingAccess GovernanceCompliance-Driven EnvironmentITARFederal Standards
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own and administer IonQ's Salesforce Government Cloud org, ensuring the environment is configured correctly, segmented from commercial orgs, and continuously aligned to FedRAMP and CUI handling requirements.
- Provision and deprovision user access, managing profiles, permission sets, roles, and license assignments in line with least-privilege and federal access-governance standards.
- Build and deliver enhancements using declarative tools (flows, validation rules, record types, page layouts, dynamic forms) and coordinate managed-package and integration changes within GovCloud constraints.
- Design, build, and maintain reports and dashboards that give federal sales, operations, and compliance stakeholders accurate, timely visibility into pipeline and activity.
- Perform routine platform maintenance including data-quality management, deduplication, sandbox and release management, and evaluation of seasonal Salesforce updates before they reach production.
- Support Salesforce Shield controls (platform encryption, event monitoring, field audit trail) and produce the access reviews and evidence required for CMMC, NIST 800-171, and internal audit.
- Manage the intake queue for federal Salesforce requests, triaging, prioritizing, and resolving issues against agreed service levels.
- Gather requirements from federal stakeholders, translate them into configuration or solution designs, and lead UAT before deployment.
- Maintain documentation, runbooks, and configuration standards so the environment stays supportable and transferable.
- Serve as the subject-matter expert for federal Salesforce, advising on best practices and partnering with security, trade compliance, and IT on ITAR and CUI data-handling questions.
Requirements
What you’ll need- 7+ years of professional experience as a Salesforce administrator, or an equivalent combination of education and experience.
- Bachelor's degree in information systems, business, or a related field, or equivalent practical experience.
- Active Salesforce Administrator certification (ADM-201) and demonstrated mastery of the declarative platform, including the security model, permission sets, flows, report types, and page layouts.
- Hands-on experience administering Salesforce in a regulated or compliance-driven environment, with working knowledge of access governance and audit support.
- Must be a U.S. Person (U.S. citizen or lawful permanent resident) and able to meet the requirements for handling CUI and working within a Salesforce Government Cloud / FedRAMP environment.
- Strong data-management skills, including data quality, imports, and deduplication.
- Clear written and verbal communication and the ability to work independently and manage competing priorities in a small, fast-moving team.
Benefits
Comp & perks- comprehensive medical, dental, and vision plans
- matching 401(k)
- unlimited PTO and paid holidays
- parental/adoption leave
- legal insurance
- home technology stipend