Senior Application Administrator – Netsuite/Salesforce

IonQ

Business Systems Manager at IonQ responsible for Salesforce and NetSuite administration and optimization. Lead IT integrations and enhance business operations with strategic system management.

Posted 7/1/2026full-timeMaryland, Washington • 🇺🇸 United StatesSenior💰 $111,692 - $145,649 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as the Internal Product Owner for Salesforce and NetSuite in the IT organization, aligning technical capabilities with business goals.
Manage the evaluation, selection, and implementation of third-party 'add-on' applications (e.g., CPQ, Celigo, Avalara).
Manage system security, user permissions, and compliance (SOX/GDPR) across both platforms.
Develop and maintain a help desk ticketing infrastructure to assist users with technical requests.
Partner with Sales, Finance, and Marketing leadership to translate business requirements into technical specifications.
Lead IT integration work streams for corporate acquisitions, overseeing the seamless migration of newly acquired entities into NetSuite.
Oversee integration middleware (e.g., Boomi, Celigo, or MuleSoft) to ensure reliable data exchanges.
Facilitate User Acceptance Testing (UAT) and post-deployment support for major system updates.

Requirements

What you’ll need

5+ years of experience managing enterprise systems, with at least 3 years specifically overseeing both Salesforce and NetSuite.
Strong understanding of the Lead-to-Cash process and how data flows from an Opportunity to an Invoice.
Highly preferred certifications (e.g., Salesforce Certified Administrator/Platform App Builder or NetSuite Administrator/ERP Consultant).
Experience leading complex system migrations or implementations using Agile or Waterfall methodologies.
Advanced proficiency in data mapping and reporting across multiple platforms.
Experience managing Salesforce within FedRAMP-authorized environments.

Benefits

Comp & perks

Comprehensive medical, dental, and vision plans
Matching 401(k)
Unlimited PTO and paid holidays
Parental/adoption leave
Legal insurance
Home technology stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Enterprise System ManagementLead-to-Cash Process UnderstandingUser Acceptance Testing (UAT)Compliance Management (SOX/GDPR)Technical Specification Translation

Soft Skills

Collaboration with LeadershipUser Support Facilitation

Certifications

Salesforce Certified AdministratorSalesforce Platform App BuilderNetSuite AdministratorNetSuite ERP Consultant