IONOS

Engineer

• Be an expert in the products supported and have an advanced understanding of the related business processes.
• Identify, troubleshoot, analyze and resolve highly complex issues within defined service level expectations.
• Identify proactive ways to reduce the number of issues and support cases.
• Monitor all internal processes and identify any potential issues.
• Escalate unresolved problems to development teams.
• Provide highly complex technical support to Customer Care agents.
• Participate in development process to ensure complete understanding of new products or new features.
• Effectively analyze applications logs to discover any underlying issues or trends.
• Perform adhoc operations through data fixes.
• Create and maintain automation scripts.
• Act as key contact for internal clients and external partners in support of technical problems.
• Addresses all technical problems to forecast any potential complex issue.
• Create and update support and operation documentation.

3rd Level Engineer – InterNetX Team

QA Engineer

• Test network provisioning workflows via REST API calls.
• Create and execute BDD test scenarios using Cucumber with Java.
• Design and maintain test plans for network services.
• Support automated and manual test execution in CI/CD pipelines.
• Analyze test results, report issues, and collaborate with developers and stakeholders.

QA Working Student – Network Provisioning Development

SDET

• Provide for System Administrators, Network Administrators and other Internal Engineers the tools necessary to manage and administer whole Data-centers;
• Use a very wide range of programming and scripting languages;
• Deep knowledge of DevOps;
• Constantly mentor and help everyone to increase their knowledge and skills as well as maintaining good communication between all team members.

QA Automation Engineer – IT Infrastructure Development

Backend Engineer

• Design, develop, test, deploy and monitor features within existing team portfolio applications;
• Create and work with enterprise level applications;
• Set up and maintain CI/CD pipelines, from testing stage to production;
• Work independently when needed with minimal supervision;
• Create technical concepts when needed;
• Work with colleagues and peer teams, both local and abroad;
• Write unit and integration tests;
• Participate to the team ceremonies.

3rd Level Engineer – InterNetX Team

QA Working Student – Network Provisioning Development

QA Automation Engineer – IT Infrastructure Development

Software Engineer, C++ – IT Infrastructure Development Team