Working Student – Digital Strategy, Pricing

IONITY

Support Digital Strategy & Pricing analysis at IONITY while studying towards a degree in related fields. Contribute to competitor analysis, KPI reporting, and customer experience improvements.

Posted 7/20/2026part-timeRemote • 🇩🇪 GermanyEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and knowledge of the e-mobility and charging industry, with the ability to prepare structured reports and insights to enhance customer experience. Proficient in utilizing tools like Microsoft Office Suite and Confluence for effective documentation and data analysis.

Highest-signal resume keywords

Competitor AnalysisPricing IntelligenceData AnalysisMicrosoft Office SuiteE-Mobility Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisCompetitor AnalysisPricing IntelligenceKPI ReportingTariff Configuration

Soft Skills

Good Communication SkillsAnalytical ThinkingCustomer FocusedSelf-StarterFlexible Attitude

Tools & Technologies

Microsoft Office SuiteConfluencePowerBIJira

Industry Keywords

E-MobilityCharging IndustryCustomer ExperienceDigital Product

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Support team in various areas such as: Competitor Analysis & Pricing Intelligence
Research and monitor competitor pricing across European EV charging markets
Prepare structured overviews and benchmarks to support pricing decisions for IONITY
Document IONITY app features, user flows, and release updates in Confluence and internal wikis
Conduct structured benchmarking of competitor apps against IONITY's digital product — identifying gaps and opportunities to improve the customer journey
Support the preparation of regular KPI reports, consolidating data from PowerBI dashboards and other internal sources
Flag unusual patterns and help translate performance data into actionable insights for the team
Assist with operational tasks related to the IONITY charging card, including order management, issuance tracking, and coordination with relevant internal stakeholders
Support the configuration and maintenance of tariffs (IONITY Go, IONITY Motion, IONITY Power) in our backend systems
Prepare configuration files and support quality-checking of tariff data ahead of go-live
Collect, structure, and analyse customer reviews and feedback from sources such as app stores and customer satisfaction surveys
Summarise key themes and present insights to support the team's customer experience agenda

Requirements

What you’ll need

Currently studying towards a university degree in Management Economics, Business Management, IT, Engineering or similar fields.
Knowledge in Microsoft Office Suite (Excel, Powerpoint).
Best case: First knowledge gained in Jira, confluence and mobile app development.
Knowledge of e-mobility and charging industry.
Good communication skills.
Fluent in English/German is required.
A good analytical thinking and customer focused.
Be a highly motivated self-starter with a flexible, can-do attitude.
Availability for a minimum of 12 months.

Benefits

Comp & perks

Flexible work arrangements