Working Student – Product Management

IONITY

Working Student in Product Management supporting Direct (B2C) and Fleet (B2B) teams. Engaging in project management and customer enablement to improve charging experiences at IONITY.

Posted 7/20/2026internshipMunich • 🇩🇪 GermanyEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and effective communication abilities to support product management in the EV industry. Capable of managing projects independently while maintaining structured documentation and facilitating collaboration across teams.

Highest-signal resume keywords

B2C Product Management SupportCompetitor AnalysisUser Research PreparationMicrosoft Office ProficiencyJira and Confluence Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical SkillsProject ManagementData AggregationKPI DevelopmentSurvey Drafting

Soft Skills

Good Communication SkillsOrganizational SkillsSelf-Starter AttitudeFlexible Working Style

Tools & Technologies

Microsoft PowerPointMicrosoft ExcelJiraConfluence

Industry Keywords

EV IndustryB2CB2BCustomer OnboardingPromotional Campaigns

About the role

Key responsibilities & impact

Support our Direct (B2C) and Fleet (B2B) Product Managers in delivering an outstanding charging experience and smooth partner enablement
Consolidate a regular competitor analysis on a monthly basis, covering product features, and promotional offers across key European markets, including structured product recommendations for the B2C channel
Support the product team in evaluating new product concepts, feature ideas, and user experience enhancements based on market and user data
Support the tracking and analysis of B2C customer loyalty rewards, monitoring redemption patterns and performance across different countries
Assist in user research preparation (e.g. survey drafting, data aggregation, synthesis of findings) to inform B2C product decisions
Own smaller projects independently end-to-end, including running promotional campaigns, improving a workflow, or setting up a KPI view and proposing next steps
Support end-to-end processing of new Fleet customer submissions: CRM updates, offer preparation and sending, coordination of contract creation and dispatch
Support customer onboarding and account setup in internal systems, including structured customer communication via email (status updates, follow-ups, missing information)
Create and maintain clear documentation and lightweight process flows, turning recurring questions into structured, reusable guidance for customers and internal teams
Support collaboration across Fleet Support, Sales/Account teams and Product

Requirements

What you’ll need

Currently studying towards a university degree in Business Administration, Business Informatics (Wirtschaftsinformatik), Industrial Engineering (Wirtschaftsingenieurwesen), or a related field of study
High affinity for the EV industry and its evolution
Good communication skills (internally & externally with B2B touchpoints)
Good organizational skills and a structured working style
Fluent in English
Good analytical skills and an independent work style
Good Microsoft Office skills incl. PowerPoint and Excel
Highly motivated self-starter with a flexible, can-do attitude
Previous working experience via internships will be considered a strong asset
Experience with Jira and Confluence is appreciated

Benefits

Comp & perks

Home Office Option
Flexible work arrangements