Director – Head of Distribution Channel Operations

Ionis Pharmaceuticals, Inc.

Director of Distribution Channel Operations at Ionis, defining and leading distribution strategies for specialty pharmaceuticals. Collaborating across functions to enhance patient access and commercial continuity.

Posted 5/23/2026full-timeRemote • California, Massachusetts • 🇺🇸 United StatesLead💰 $200,000 - $235,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Define and lead Ionis’ channel operations strategy across Specialty Pharmacies, Specialty Distributors, and other key distribution channel accounts in support of current brands, launches, and future portfolio growth.
Own the design, governance, and continuous improvement of the end-to-end distribution channel operating model, including forecasting, inventory management, allocation, reporting, partner management, and issue escalation with assigned accounts.
Serve as the senior Trade & Distribution lead for U.S Commercial Distribution operations in S&OP/IBP, launch readiness, and cross-functional business planning forums, ensuring channel considerations are incorporated into enterprise decisions.
Own short-, mid-, and long-range distribution channel demand forecasting and support product and account level forecasting through integration of channel data, launch assumptions, access dynamics, and commercial insights.
Establish distribution channel inventory strategies, targets, and guardrails, and lead recommendations on allocation decisions by balancing patient need, contractual commitments, service expectations, and commercial priorities.
Provide strategic oversight of distribution channel inventory, ordering patterns, service performance, and other operational KPIs, and lead cross-functional action plans to address emerging risks and performance gaps.
Develop and maintain executive-level reporting, dashboards, and business reviews that translate distribution channel performance, demand signals, and market developments into clear, actionable recommendations.
Build and sustain senior-level relationships with external distribution channel partners and key accounts, representing Ionis as a strategic and effective manufacturer partner.
Lead governance with distribution channel partners, including business reviews, performance management, service issue resolution, and expectations related to data, reporting, and operational execution.
Influence channel-related contracting strategy by providing operational, service-level, inventory, and reporting perspectives during contract discussions and renewals.
Partner closely with Supply Chain, I&A, Finance, FP&A, Brand, Market Access, Sales, Marketing, and Patient Services leaders to align distribution channel strategy with commercial objectives and business plans.
Define policies, standards, and decision frameworks for channel operations that improve consistency, control, scalability, and readiness across products and channels.
Apply deep understanding of the operational implications associated with pharmacy benefit and medical benefit products, including specialty pharmacy, buy-and-bill, site-of-care, and patient journey considerations.
Lead the ongoing development of Distribution Channel Operations as a capability, including organizational structure, process design, talent strategy, and succession planning.
Lead through direct and matrix influence to strengthen accountability, execution, and collaboration across internal stakeholders and external partners.
Ensure distribution channel operations decisions and actions support compliance expectations, operational rigor, and Ionis’ commitment to patient access and business continuity.
Manage work and decisions with a longer-term view, recognizing the impact of channel strategy on launches, product performance, patient experience, and enterprise results.

Requirements

What you’ll need

Bachelor’s degree in Supply Chain, Operations, Business, Engineering, Finance, or a related field required; advanced degree preferred.
15+ years of progressive leadership experience in pharmaceutical or biotechnology channel operations, trade, distribution, supply chain, or related commercial functions.
Deep experience working with Specialty Pharmacies, Specialty Distributors, 3PLs, and limited and/or exclusive distribution networks.
Demonstrated success leading channel forecasting, inventory strategy, allocation, and partner performance management in complex or constrained supply environments.
Strong understanding of U.S. pharmaceutical distribution models and the operational implications of both pharmacy benefit and medical benefit therapies.
Experience leading cross-functional initiatives involving Supply Chain, Finance, Accounting, FP&A, Patient Services, Sales, Marketing, and Market Access.
Demonstrated ability to influence senior internal stakeholders and external partner executives on matters of strategic and operational significance.
Strong analytical capabilities, with experience using data to assess demand, performance trends, risk, and business trade-offs.
Hands-on experience with Excel, predictive modeling, and business intelligence or analytics tools such as Power BI, Tableau, or similar platforms.
Experience supporting launch products, evolving distribution models, and high-touch or specialty therapies preferred.
Experience building, scaling, or redesigning a function, operating model, or team preferred.
Familiarity with IDN, health system, and site-of-care distribution considerations preferred.
Approximately 20–25% travel to Ionis sites, channel partners, and key customer locations as business needs dictate.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

channel operations strategydemand forecastinginventory managementallocationperformance managementdata analysispredictive modelingbusiness intelligenceoperational compliancesupply chain management

Soft Skills

leadershipinfluencecollaborationstrategic oversightrelationship buildinganalytical capabilitiescross-functional leadershipcommunicationproblem-solvingdecision-making