ION

Product Designer – Graduate Development Program

ION

full-time

Posted on:

Location Type: Hybrid

Location: Milan • Italy

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Salary

💰 €31,000 - €35,000 per year

Job Level

Entry Level

About the role

  • Work across different teams and projects, gaining exposure to various stages of the product lifecycle, from discovery to launch.
  • User-Centered Research: Assist in user interviews, usability tests, and surveys to gather actionable insights for product improvements.
  • Service Blueprinting & Journey Mapping: Research and document user journeys, identifying opportunities to improve both frontstage and backstage processes.
  • Interaction & Visual Design: Create wireframes, prototypes, and visual mockups that align with our brand standards and user expectations.
  • Cross-Functional Collaboration: Work closely with product managers, developers, operations, and leadership teams to align service touchpoints and ensure consistent experiences.
  • Iterate & Validate: Present findings and solutions, gather feedback, and refine service concepts based on real-world testing and metrics.

Requirements

  • A bachelor’s or master’s degree in Product Design, Service Design, Interaction Design, Human-Computer Interaction, or a related field.
  • Strong academic performance (above-average grades).
  • You must have obtained your degree in the past 1 year or be on track to obtain it now.
  • A good level of written and spoken English (B2).
  • Demonstrated teamwork and collaboration abilities.
  • Availability to work full time and willingness to travel.
  • Residency in Italy or intent to relocate.
  • If you’re from a non-EU country, you must hold a valid EU visa or work permit.
Benefits
  • Continuous Learning: Receive mentorship, participate in training, and build expertise in service design methodologies, strategy, and innovation.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user-centered researchusability testingservice blueprintingjourney mappingwireframingprototypingvisual designproduct lifecycleinteraction designhuman-computer interaction
Soft Skills
teamworkcollaborationcommunicationfeedback presentationproblem-solvingadaptabilitycritical thinkinguser advocacycreativityattention to detail
Certifications
bachelor's degreemaster's degree