Student Care Manager
ELVTR
Job Level
Senior
About the role
- LAB49 is a strategic consulting firm that designs and builds digital products for the world’s leading investment banks, hedge funds, asset managers, and fintech startups.
- Product Delivery Manager in Mexico City to bridge the gap between client-facing engagement leads and development squads.
- Hybrid role: manage delivery discipline across multiple squads while driving product work — requirements, backlogs, dependencies — that keeps programs moving forward.
- Work closely with US-based Product Managers and Engagement Leads, ensuring client strategy is translated into actionable execution for local teams.
Requirements
- You’re a delivery leader with strong product instincts. You thrive in structure but can navigate ambiguity, bringing order to complex initiatives with multiple stakeholders.
- You understand how to turn product vision into execution: clear requirements, aligned priorities, and predictable outcomes.
- You’re comfortable rolling up your sleeves — creating user stories, clarifying requirements, and ensuring quality through to delivery.
- You balance client needs with team realities, hold stakeholders accountable for dependencies, and create momentum for distributed squads.
- Above all, you see delivery as value creation — making sure that every sprint, release, and milestone ties back to both client outcomes and LAB49’s high standards.
- 10–15+ years in technology delivery, with at least 5 years managing teams of 5+ people.
- Strong command of project management fundamentals: planning, risk, tracking, and financial oversight.
- Solid understanding of Agile delivery methods and enterprise-level program governance.
- Ability to translate business requirements into technical execution for squads.
- Strong collaboration and communication skills in English (C1+ level required).
- Hands-on approach — willing to dive into requirements, UX reviews, or testing when needed.
- Bonus: experience delivering software solutions in financial services
- Bonus: prior software development experience
