Ion Bank

Customer Consultant I

Ion Bank

full-time

Posted on:

Location Type: Hybrid

Location: Naugatuck • Connecticut • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $20 - $27 per hour

About the role

  • Delivery of the Bank’s products and services to customers
  • Perform financial transactions accurately and effectively
  • Maintain knowledge of banking regulations
  • Ensure company service standards are achieved
  • Provide high quality customer service
  • Analyze the best product to meet customer needs
  • Respond to customer inquiries and resolve issues
  • Assist customers in financial planning

Requirements

  • A High School diploma is required
  • Additional college coursework or bank-related training
  • Minimum of 1 year of banking experience
  • At least 2 years of sales and customer service experience—or a comparable combination of education and experience
  • Familiarity with financial terminology, banking systems, and various payment delivery options is essential.
Benefits
  • 401k and Employer Match
  • Life Insurance
  • Disability
  • Educational Assistance
  • Wellness Programs
  • Employee Assistance Program
  • 15 Paid Time Off Days (Will be tailored to level)
  • 12 Paid Holidays
  • Job Shadowing
  • Volunteer Opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial transactionsbanking regulationsfinancial planningbanking systemspayment delivery options
Soft Skills
customer serviceproblem resolutioncommunicationanalytical skills
Certifications
High School diplomabank-related training