Solutions Sales Representative

INX International Ink Co.

Solutions Sales Representative responsible for ink sales to strategic accounts. INX International innovates in ink solutions for the packaging and printing markets promoting sustainability.

Posted 5/27/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Work with the Vice President of Sales & Business Development to establish target accounts, a plan to sell to each and reporting on competitive activities.
Organize sales territory to efficiently call on current and prospective customers, coordinating all accounts with supervisor, Customer Service, and technical production personnel.
Secure and renew orders, attaining delivery dates and other incidentals to actual selling.
Work through the Vice President of Sales & Business Development in coordinating major or national accounts as they relate to local activity in communicating to corporate and other branches.
Build and maintain the highest level of customer satisfaction by providing high quality products and superior service.
Make recommendations to management regarding improvements in product, packaging, shipping methods, service or billing methods and procedures to prevent future complaints and following up on recommendations to ensure customer satisfaction.
Use quality control techniques, checking samples of ink to verify that products run on the press, and advising appropriate personnel of any problems.
Work with local field technical and production personnel to supply a current formula or produce a product that satisfies the customer requirement at a competitive price within material and manufacturing guidelines.
Assist the Vice President of Sales & Business Development in establishing minimum-maximum inventories to maintain best possible levels for the benefit of the Company and Customer.
Work with sales office personnel and Corporate Credit and Collection to resolve delinquent accounts.

Requirements

What you’ll need

high school diploma or GED equivalent
ability and willingness to travel
excellent customer service skills
effective communication with peers and customers
excellent written, reading comprehension and verbal skills
good math skills to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume
Bachelor's degree (preferred)
SAP experience and proficiency with Microsoft Suite programs (preferred)
3-5 years in the ink industry and experience in commercial and packaging printing (preferred)

Benefits

Comp & perks

medical
dental
vision
life insurance
disability
pet insurance
HSA
FSA
401(k)
Paid Volunteer Time Off
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer servicequality control techniquesmath skillsinventory managementsales reporting

Soft Skills

effective communicationexcellent written skillsreading comprehensionverbal skillsability to travel

Certifications

high school diplomaGEDBachelor's degree