Revenue Operations

• Analyze full-funnel performance: Acquisition (Marketing), Sales, and Retention (Customer Experience/CX).
• Critically analyze the area's routines, processes and projects, ensuring data-driven analysis with a focus on people, efficiency, and results.
• Perform business analyses and process mapping according to area needs, using process evaluation methodologies to identify bottlenecks, produce actionable recommendations, and redesign processes when necessary.
• Analyze, review, and develop KPIs to monitor results and activities, recommending the most suitable indicators for the area's/business's needs.
• Contribute to implementing improvements in the systems of supported areas by providing insights and/or leading projects.
• Participate in and contribute to meetings for the supported area, preparing presentations, analyzing data, and producing reports.
• Manage cross-functional projects, identifying prioritization needs and interdependencies between areas, assisting in conflict resolution, and ensuring project documentation and communication.
• Track strategic projects, evaluating interdependencies and synergies among initiatives.
• Draft process documentation such as standard operating procedures and policies in partnership with the Enablement subarea.
• Promote and instill a culture of problem-solving and methodologies focused on efficiency and value creation.
• Ensure matrix communication: understanding, engagement, and alignment among stakeholders, following the RACI matrix.

Senior Business Analyst – Revenue Operations

RevOps Coordinator

RevOps Architect

Senior Revenue Operations Analyst

Mid-level Revenue OPS Intelligence Analyst – Data Scientist

Senior Revenue Operations Analyst