Senior Legal Operations Manager
InvoiceCloud, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • United States
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Salary
💰 $130,000 - $150,000 per year
Job Level
About the role
- The Senior Legal Operations Manager is a senior individual contributor responsible for optimizing InvoiceCloud’s legal workflows, supporting commercial contracting needs across our SaaS and EBPP business model, and enabling revenue acceleration through operational excellence.
- You will own intake management across core business systems (Salesforce, Asana, Teams, Slack) and leads improvements to legal technology, documentation standards, and workflow automation.
- Executes commercial contract work—including review, revision, drafting, and maintenance—in support of accurate, timely deal progression and earlier revenue recognition.
- Manages high-volume legal intake across Salesforce, Asana, Teams, and Outlook to ensure timely stakeholder response.
- Uses metrics such as contract cycle time and request throughput to identify bottlenecks and prioritize work.
- Operates autonomously as the senior point of contact for contract inquiries, legal research, and analysis of terms, providing clear and concise guidance.
- Designs scalable legal workflows, documentation standards, and intake processes that improve visibility, reduce friction, and strengthen audit readiness.
Requirements
- Bachelor’s degree or equivalent practical experience in legal operations, contracting, business operations, or a related field.
- 4+ years of experience supporting commercial contracting or legal operations in a corporate, SaaS, or professional services environment.
- Experience reviewing and interpreting commercial agreements and partnering with cross-functional teams on contracting workflows.
- Ability to manage multiple priorities with consistent follow-through and organized documentation practices.
- Demonstrated capability to maintain accurate, auditable records in a fast-paced environment.
- Proficiency with workflow, collaboration, or CRM tools such as Salesforce, Asana, Teams, Slack, or similar platforms.
- Effective communication skills with experience supporting decisions and influencing without authority.
- Commitment to continuous learning, process improvement, and adapting quickly in a high-growth organization.
Benefits
- Medical, dental, vision, life & disability insurance
- 401(k) plan with company match
- Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
- Mental health resources
- Paid parental leave & Backup Care
- Tuition reimbursement
- Employee Resource Groups (ERGs)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract reviewcontract draftingcontract maintenancelegal researchworkflow automationdocumentation standardsmetrics analysisaudit readinesscommercial contractinglegal operations
Soft skills
communicationorganizationprioritizationinfluencingfollow-throughadaptabilityprocess improvementstakeholder managementautonomycollaboration