Invite Group GmbH

Assistant Front Office Manager

Invite Group GmbH

full-time

Posted on:

Location Type: Office

Location: Bonn • Germany

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Tech Stack

Cloud

About the role

  • Co-responsible for leading and motivating the Front Office team
  • Supporting the team in daily operational tasks
  • Complaint management and resolution
  • Creating duty rosters and managing vacation scheduling, as well as performing Manager on Duty (MOD) shifts
  • Representing and supporting the Front Office Manager
  • Contributing to the development and implementation of new processes
  • Conducting trainings and onboarding for new employees

Requirements

  • A devoted host with a genuine passion for fulfilling guest wishes
  • Completed vocational training in hospitality and/or professional experience in a similar position
  • Hands-on mentality
  • Strong communication skills
  • Ability to work independently and reliably
  • Representing the hotel with a professional appearance
  • An open and warm personality
  • Excellent German and English skills
  • Ideally, experience with OPERA Cloud hotel software
Benefits
  • A dynamic, passionate team with a familial and loyal atmosphere
  • The opportunity to gain valuable experience in upscale hospitality with a partly international clientele
  • Internal training to expand your professional knowledge
  • A permanent employment contract that fits your life
  • Time tracking, overtime reduction, and flexibility in vacation planning
  • Fair, performance-based pay in line with collective agreements and a generous benefits package
  • Vacation bonus and an annual special payment after one year of service
  • Employer subsidy for the Deutschlandticket (Germany public transit ticket) or a discounted parking permit
  • 30 days of vacation
  • Employer contribution to the company pension scheme (20% subsidy instead of the statutory 15%)
  • Free gym membership at Visiolife Group locations and numerous health offerings — from health days to vaccination programs
  • Attractive discounts at group-owned restaurants and hotels
  • JobRad (bicycle leasing) after one year of employment
  • Employee events (e.g., the summer party)
  • Recurring employee referral programs with attractive rewards of up to EUR 2,000
  • A strong, growth-oriented, locally rooted corporate group in the background
  • Group-wide career and professional development opportunities
  • Delicious meals in our staff canteen
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
vocational training in hospitalitycomplaint managementduty roster managementvacation schedulingtraining and onboarding
Soft Skills
leadershipmotivationcommunicationindependencereliabilityprofessional appearanceopen personalitywarm personality