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Account Executive
InVision CommunicationsAccount Executive developing B2B opportunities for Convo’s accessible communication services. Managing prospecting, discovery, demonstrations, negotiation, and customer handoffs remotely across the United States.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B sales processes, including prospecting, negotiation, and closing, while effectively managing customer relationships and utilizing CRM systems. Possesses strong communication skills and a commitment to accessibility in customer interactions.
Highest-signal resume keywords
B2B Sales Process ManagementCustomer Relationship BuildingCRM Platform ExperienceFluency in American Sign LanguageConsultative Selling Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline DevelopmentProduct DemonstrationsContract NegotiationMarket ResearchSales Reporting
Soft Skills
Strong Verbal CommunicationInterpersonal SkillsOrganizational SkillsInitiativeCollaboration
Tools & Technologies
SalesforceHubSpot
Industry Keywords
AccessibilitySaaSTelecommunicationsHealthcare SalesProfessional Services
About the role
Key responsibilities & impact- Identify and pursue qualified business opportunities through outbound outreach, referrals, networking, industry events, social media, and existing customer networks
- Develop and maintain a pipeline of qualified sales opportunities through prospecting, market research, and relationship building
- Lead discovery conversations to understand customer goals, accessibility needs, workflows, utilization expectations, purchasing requirements, and business challenges
- Manage the full sales cycle from product demonstrations and presentations through proposals, negotiations, and contract execution
- Achieve established sales, revenue, pipeline, and activity goals
- Serve as the primary point of contact for prospective customers throughout the sales process
- Ensure a successful transition to the Partner Success Manager following contract execution
- Collaborate on implementation planning and identify renewal or expansion opportunities
- Coordinate with Customer Success, Support, Product, Marketing, and other internal teams
- Gather customer and market feedback to improve products, services, and sales strategies
- Maintain accurate customer, opportunity, and contract information in the CRM
- Prepare pipeline updates, forecasts, activity reports, and other sales reporting
- Maintain current knowledge of products, services, pricing, and customer resources
- Represent Convo at conferences, trade shows, customer meetings, networking opportunities, and community events
- Communicate Convo’s mission and commitment to accessible communication
- Build relationships with organizations and communities that may benefit from Convo’s products and services
- Foster diversity, equity, inclusion, and accessibility in customer interactions
Requirements
What you’ll need- 3+ years of professional sales, business development, or account management experience
- Experience managing a B2B sales process from prospecting and discovery through negotiation and close
- Ability to develop new business opportunities and build lasting customer relationships
- Experience conducting customer meetings, presentations, product demonstrations, and contract discussions
- Strong verbal, written, interpersonal, presentation, and negotiation skills
- Ability to understand customer needs and clearly communicate product and service value
- Experience using a CRM platform such as Salesforce, HubSpot, or a similar system
- Strong organizational skills and ability to manage multiple opportunities, customers, priorities, and deadlines
- Ability to work independently, exercise initiative, and maintain accountability for assigned goals
- Ability to collaborate effectively with cross-functional teams in a remote and fast-moving environment
- Ability to handle customer, contractual, financial, and organizational information confidentially and professionally
- Fluency in American Sign Language
- Lived, professional, or community experience within the Deaf and/or hard of hearing community
- Ability to travel periodically for customer meetings, conferences, and industry events
- Valid passport for travel
- Ability to work a flexible schedule when business needs require
- Preferred: experience in B2B, SaaS, technology, telecommunications, accessibility, language-access, or service-based sales
- Preferred: experience selling to healthcare, finance, education, government, retail, or professional-services organizations
- Preferred: experience managing complex or enterprise accounts with multiple stakeholders
- Preferred: familiarity with consultative, solution-based, or relationship-based selling methodologies
- Preferred: experience supporting retention, renewals, and expansion opportunities
- Preferred: knowledge of accessibility practices and communication needs of Deaf and hard of hearing individuals and communities
Benefits
Comp & perks- Commission in addition to the $75,000–$80,000 USD pay range
- Professional development and opportunities to expand skills
- Flexible remote work arrangement
- Meaningful work supporting communication accessibility
- Inclusive culture built on respect, collaboration, and belonging
- Opportunities for career growth
- Teamwork, innovation, integrity, and shared commitment to exceptional service