Customer Support Specialist – Freelance Project
Invisible Technologies
contract
Posted on:
Location Type: Remote
Location: Anywhere in the World
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Salary
💰 $6 - $10 per hour
About the role
- Provide dedicated support services for our client base
- Manage and resolve customer issues across phone, email, and live chat platforms
- De-escalate high-tension scenarios and provide accurate solutions
- Accurately log interaction details and maintain clear audit trails
Requirements
- Independent Customer Support Specialists with tangible, hands-on experience in call centers and direct customer service
- Ability to autonomously resolve customer inquiries
- Skills in de-escalating complex issues
- Experience delivering high-quality, empathetic support across voice and digital channels
Benefits
- company‑sponsored benefits such as health insurance and PTO do not apply
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer supportproblem solvingde-escalationempathycommunicationindependenceautonomyissue resolutionattention to detailactive listening