Revenue Operations

• Review customer contracts, order forms, SOWs, and amendments to identify performance obligations, pricing, and billing terms.
• Determine and document proper revenue recognition in accordance with ASC 606 for U.S. GAAP, IAS/IFRS for UK subsidiary and internal accounting policies.
• Maintain revenue schedules, deferrals, and adjustments within NetSuite.
• Ensure monthly close activities related to revenue are completed accurately and on time.
• Prepare and issue customer invoices in NetSuite with a high degree of accuracy.
• Ensure invoicing reflects contract terms including renewals, upsells, co-terming, ramp schedules, and usage-based components.
• Calculate monthly and quarterly sales commissions based on commission plans, attainment, and approved deals.
• Own and maintain the company’s ARR database, ensuring accuracy across new bookings, upsells, downsells, churn, and renewals.
• Produce recurring analytics including ARR waterfalls, churn analysis, retention metrics, product mix, and cohort trends.
• Maintain accurate, high-quality customer, contract, and revenue data across NetSuite, Salesforce and supporting Excel-based reporting tools.
• Design and implement system enhancements, integrations and controls across billing, revenue and ARR reporting.

Revenue Operations – Accounting Manager

Revenue Operations Manager

Director of Revenue Operations

Revenue Operations Analyst

Senior Revenue Operations Analyst