Dispute Management Analyst – Temporal

Invensys - Acquired by Schneider Electric

Dispute Management Analyst responsible for analyzing customer deductions and resolving financial disputes at Schneider Electric. Collaborating with various teams to ensure accurate reporting and customer satisfaction.

Posted 5/12/2026full-timeMonterrey • 🇲🇽 MexicoMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Analyze and validate customer deductions to determine root cause and appropriate resolution
Accurately classify deductions (e.g., rebates, pricing errors, shortages, returns)
Collaborate with internal teams (Sales, Customer Service, Finance) to resolve disputes
Maintain clear documentation and audit trails for all deduction cases
Ensure timely resolution of open deductions to support healthy cash flow

Requirements

What you’ll need

Bachelor’s degree in finance, Accounting, Business Administration, or related field
Proficiency in ERP systems (SAP) and Microsoft Excel
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Intermediate to advanced English proficiency
Native Spanish

Benefits

Comp & perks

Professional development opportunities
Flexible working arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ERP systemsSAPMicrosoft Excelanalytical skillsproblem-solving skills

Soft Skills

communication skillscollaborationdocumentationaudit trails

Certifications

Bachelor’s degree in financeBachelor’s degree in AccountingBachelor’s degree in Business Administration