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Order Management Administrator
Invensys - Acquired by Schneider Electric. Support customers and sales teams by managing order processing, addressing pre-sales and post-sales queries, and providing essential information about stock levels, credit, logistics, and products .
About the role
Key responsibilities & impact- Support customers and sales teams by managing order processing, addressing pre-sales and post-sales queries, and providing essential information about stock levels, credit, logistics, and products
- Handle customer service requests through multiple channels while identifying opportunities to enhance customer satisfaction
- Process and administrate orders while maintaining high accuracy standards
- Participate in revenue generation activities including lead qualification and outbound campaigns
- Create and manage sales opportunities for our teams and partners
Requirements
What you’ll need- Strong customer service orientation with excellent communication and problem-solving abilities
- Demonstrated ability to handle multiple tasks while maintaining attention to detail
- Experience with order processing systems and customer relationship management tools
- Proven track record of meeting customer satisfaction goals
- Ability to work independently while contributing to team success
Benefits
Comp & perks- Comprehensive training and development programs to enhance your customer service expertise
- Opportunity to work with diverse teams and build valuable relationships
- Clear career progression path with opportunities for advancement
- Supportive work environment focused on continuous improvement
- Chance to make a real impact on customer satisfaction and business growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order processingcustomer relationship management
Soft Skills
customer service orientationcommunicationproblem-solvingattention to detailability to handle multiple tasksindependent workteam contribution