Project Coordinator

Invensys - Acquired by Schneider Electric

Project Coordinator at Schneider Electric managing customer solutions and service coordination. Supporting customer experiences while handling equipment deliveries and supply chain risk management in a hybrid role.

Posted 5/5/2026full-timeNashville • Illinois, Massachusetts, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $68,000 - $102,000 per yearWebsite

About the role

Key responsibilities & impact

Be the bridge between our customers and innovative solutions
Manage multiple conflicting priorities related to coordination of equipment deliveries, supply chain risk management, and general customer service
Pre-Delivery Coordination- proactive communication with key project stakeholders, defining customer scheduling needs and setting expectations upon product and services supply
Categorize white glove delivery service needs for site, and plan services with regional carrier
Project Governance- monitor and track all open orders ensuring supply commitments are upheld for customer project milestones
Proactively escalate upon all risks identified via supply reporting tools (OMS), certifying risks for customers and Sales
Delivery Execution- ensure all scheduled deliveries complete to service level and project on site needs
Confirm all shipments to key project stakeholders
Customer Service- support all customer inquiries related to each assigned project
Interface with Secure Power network of support organizations to close the loop upon customer needs
Close all projects to general customer satisfaction

Requirements

What you’ll need

BA degree in Business, Technical degree or related field
Strong technical aptitude with ability to quickly learn new products and technologies
Excellence in customer service with outstanding communication and problem-solving abilities
Demonstrated ability to handle multiple tasks in a fast-paced environment
Knowledge of contact center systems and customer service tools
Proven track record of contributing to team success and continuous improvement initiatives
Applicants must be authorized to work in the United States on a full-time, ongoing basis
The company does not provide immigration sponsorship now or in the future.

Benefits

Comp & perks

Comprehensive training and development programs to enhance your technical expertise
Opportunity to shape customer experience and drive product improvements
Collaborative work environment focused on innovation and personal growth
Clear career progression path with opportunities to expand your skill set
Engaging team culture that values your contributions and ideas
Medical (with member reward points)
Dental
Vision
Basic life insurance
Benefit Bucks (credits to apply towards your benefits)
Flexible work arrangements
Paid family leaves
401(k) + match
Well-being and recognition (including service anniversary) programs
12 holidays per year
15 days of paid time off per year (pro-rated in the first year of employment based on start date)
Opportunity to purchase company stock (eligibility depends on start date)
Military leave benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

supply chain risk managementproject governancecustomer servicepre-delivery coordinationdelivery executionproblem-solvingtechnical aptitudemulti-taskingcontinuous improvement

Soft Skills

communicationcustomer satisfactionteam collaborationproactive communicationorganizational skills