Partner with Clinical Transformation leadership and the Chief Population Health Officer to define core Clinical Services performance metrics across productivity, quality, ROI, clinical impact, and operational efficiency.
Design scalable, standardized reporting frameworks aligned with centralized analytics standards.
Develop KPI hierarchies spanning individual, team, service-line, and executive-level performance.
Ensure metrics align with financial performance, client outcomes, and overall service value.
Build and maintain dashboards and reporting tools that provide real-time operational visibility.
Partner with centralized Analytics and Data Engineering to ensure clean data pipelines and scalable architecture.
Reduce manual reporting through automation and systematization.
Create standardized reporting packages for internal leadership and customer-facing needs.
Develop standardized, scalable client reporting frameworks.
Support Services leadership in translating analytics into clear, client-ready narratives.
Ensure reporting is consistent, defensible, and automated wherever possible.
Identify opportunities to productize analytics deliverables.
Act as embedded liaison between Clinical Services and centralized Analytics teams.
Ensure alignment on metric definitions, governance, and data standards.
Collaborate with Product and Engineering when service workflows require new data capture or reporting capabilities.
Support analytics needs during new service launches and workflow redesigns.
Identify trends, bottlenecks, and optimization opportunities across service delivery.
Conduct deeper analyses to inform staffing models, pricing strategy, and operational efficiency.
Support scenario modeling and capacity forecasting.
Help build and evolve a data-driven operating model for Clinical Services.

Requirements

5–8+ years of experience in healthcare analytics, operations analytics, or services-based analytics.
Strong SQL proficiency and experience with BI tools such as Snowflake, Looker, Tableau, or similar.
Proven experience building KPI frameworks and performance measurement systems from the ground up.
Familiarity with value-based care, population health, or clinical services delivery models preferred.
Ability to translate complex business and operational challenges into scalable analytical solutions.
Experience working within hybrid embedded and centralized analytics environments preferred.
Strong strategic thinking, problem-solving, and cross-functional collaboration skills.

Benefits

Competitive salary and equity package.
Comprehensive benefits including health, dental, and vision insurance.
A collaborative, inclusive, and dynamic work environment.
Opportunities for professional growth and development.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLKPI frameworksperformance measurement systemsdata automationdata analysisscenario modelingcapacity forecastingreporting frameworksdata-driven operating modelanalytics deliverables

Soft Skills

strategic thinkingproblem-solvingcross-functional collaborationcommunicationtranslating complex challengesclient-ready narrativesoperational efficiencytrend identificationbottleneck analysisoptimization