Field Service Engineer 2 – Weekend Shift
Intuitive
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $40,000 - $54,000 per year
Job Level
Mid-LevelSenior
About the role
- As a Field Service Engineer 2 at Intuitive, you will be an integral part of our dedicated team, responsible for the installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility.
- Your primary focus will be to ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations.
- This role demands expertise in electro-mechanical systems, acquired through specialized training, as well as exceptional customer service and communication skills.
- As a Field Service Engineer 2, you will have the opportunity to work closely with our valued customers, providing technical expertise, resolving issues, and delivering outstanding support.
Requirements
- Demonstrated ability to work effectively as part of a team, collaborating with colleagues, customers, and other stakeholders to achieve common goals
- Demonstrated ability to identify, analyze, and resolve technical issues efficiently, utilizing strong problem-solving skills and critical thinking abilities
- Strong time management skills with the ability to prioritize tasks, meet deadlines, and handle multiple assignments simultaneously while maintaining attention to detail
- Ability to Travel up to 75% and within the travel and expense policy as required by management to fulfill the specific needs of the role
- Willingness to perform ad hoc tasks assigned by management
- Reside within a reasonable distance, typically within 30 miles, of the assigned territory location or other designated area as required by management to fulfill the specific needs of the role
- Ability to work a flex shift, second shift, or other type of shift as required by management to fulfill the specific needs of the role
- Demonstrate individual characteristics expected of Intuitive personnel (eg. Character, capacity, energy, experience)
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
electro-mechanical systemstroubleshootingrepairmaintenanceinstallationtechnical expertiseproblem-solvingcritical thinkingtime managementcustomer service
Soft skills
collaborationcommunicationattention to detailability to prioritizeflexibilityteamworkcustomer focusadaptabilityenergyexperience