Field Service Engineer – 2nd Shift

Intuitive

Field Service Engineer at Intuitive maintaining robotic-assisted surgery products. Ensuring service agreements are met, providing technical support and conducting training sessions for stakeholders.

Posted 7/23/2026full-timeRemote • Hempstead • New York • 🇺🇸 United StatesMid-LevelSenior💰 $41,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting electro-mechanical systems and providing technical support, with a strong focus on meeting service agreements and warranty obligations. Capable of conducting training sessions and adapting to flexible work shifts as required.

Highest-signal resume keywords

Field Service ExperienceTroubleshooting Electro-Mechanical SystemsTechnical SupportTraining FacilitationAbility to Travel Up to 75%

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

TroubleshootingRepairMaintenanceInstallationDiagnosis

Certifications & Qualifications

Associate’s Degree in Related Field

Industry Keywords

Service AgreementsWarranty ObligationsElectro-Mechanical SystemsField Service

About the role

Key responsibilities & impact

Responsible for the installation, support, troubleshooting, repair, and maintenance of all products
Ensure that all service agreements and warranty obligations are met and surpassed
Provide technical support to end-users and other Intuitive employees
Troubleshoot, diagnose, and repair all Intuitive products and associated equipment
Conduct training sessions at Intuitive facilities, training centers, and hospitals

Requirements

What you’ll need

Minimum 1-3 years of Field Service Experience preferred
Minimum of an Associate’s degree in related field or equivalent training/experience preferred
Proven track record of troubleshooting electro-mechanical systems required
Ability to Travel up to 75% and within the travel and expense policy as required by management
Ability to work a flex shift, second shift, or other type of shift as required by management to fulfill the specific needs of the role

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Remote work options