Field Service Engineer – 2nd Shift

Intuitive

Field Service Engineer 2 installing and maintaining robotic-assisted surgery systems. Collaborating with customers for technical support and training while meeting service agreements and warranty obligations.

Posted 7/8/2026full-timeRemote • Cleveland • Ohio • 🇺🇸 United StatesJunior💰 $41,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the installation, support, troubleshooting, repair, and maintenance of all products
Ensure that all service agreements and warranty obligations are met
Provide technical support to end-users
Conduct training sessions
Troubleshoot, diagnose, and repair all products and associated equipment

Requirements

What you’ll need

Minimum of an Associate’s degree in related field or equivalent training/experience preferred
Demonstrated ability to work effectively as part of a team
Demonstrated ability to identify, analyze, and resolve technical issues efficiently
Strong time management skills
Ability to Travel up to 75%
Ability to work a flex shift, second shift, or other type of shift as required

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

InstallationMaintenanceDiagnosisRepairTechnical Support

Soft Skills

TeamworkProblem SolvingTime Management

Certifications

Associate’s Degree