Field Service Manager

Intuitive

Field Service Manager at Intuitive improving surgical outcomes through innovative technologies and team collaboration. Leading healthcare technology initiatives with a focus on customer satisfaction and operational excellence.

Posted 4/16/2026full-timeRemote • Phoenix • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $131,200 - $188,800 per yearWebsite

About the role

Key responsibilities & impact

Make surgery smarter, safer, and more human
Collaborate with engineers, clinicians, and innovators
Contribute to transforming the future of healthcare by addressing surgical challenges
Maintain an impactful role in healthcare advancements

Requirements

What you’ll need

Bachelor’s Degree preferred in mechanical, biomedical, electronics engineering, or equivalent
5 years hands-on field experience working as a field service representative
3 years as a manager in the medical industry or equivalent preferred
Familiarity of hospital operating room protocols, anatomic terminology and knowledge a plus
Ability to multi-task and adapt to change without losing focus of priorities
Strong communication, influence, leadership, conflict management and negotiation skills
Capable of working effectively in cross-functional project teams
Must possess strong attention-to-detail, individual initiative, and sense of ownership
Ability to prioritize and smoothly manage multiple competing deadlines and tasks
Excellent written and verbal communication skills
Highly ethical, highly energetic character, with a desire to help customers
Proficient knowledge with computers and standard software applications
Ability to travel 50% - 75%

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mechanical engineeringbiomedical engineeringelectronics engineeringfield service experiencehospital operating room protocolsanatomic terminology

Soft Skills

communicationleadershipconflict managementnegotiationattention to detailindividual initiativesense of ownershipmulti-taskingadaptability