Consult with customers and understand their needs.
Collaborate with sales, Digital Networking team to drive adoption of digital portfolio with surgeons.
Drive adoption and utilization of digital solutions through targeting, customer support, and continuous consultation and thorough training on functionality and benefit.
Drive continuous expansion and development of the digital user base by working with key surgeon thought leaders and other key customers to develop a qualified lead funnel.
Partner with Key Account, Clinical and Capital teams to identify digital solution leads and develop targeted customer strategy.
Engage with prospective customers via video meeting, email, and in person where applicable to understand their needs and communicate the value of our digital solutions.
Effectively collaborate with cross-functional teams in the corporate office to understand assigned business and needs.
Partner with Sales and Marketing to ensure success of regional and virtual market development events, trade shows, and other industry activities.
Develop KOL’s for digital portfolio.
Achieve quarterly and yearly sales and adoption goals.
Use Salesforce.com to organize activities, manage pipeline and report territory progress.
Responsibly manage administrative tasks; reporting, outcomes of support activities, submission of expense reports, etc.
Support product demonstrations & attend cases as needed to drive adoption and train surgeons for utilization.
Ability to manage large pipeline, territory of surgeon targets.
Become subject matter expert with the ability to adapt to new features/innovation.
Help drive processes/approaches to improve internal team operations.
Gather and funnel customer feedback to engineering to drive product improvement.

Requirements

Minimum 2 years of experience in a business development role in the medical field
Proven experience with cross-functional collaboration
Demonstrated success with influencing customers and leadership via phone and video meeting
Ability to communicate and present ideas clearly to internal teams and customer-facing stakeholders (surgeons, nurse managers, hospital C-suite leadership)
Excellent communication skills, both written and verbal
Carry self-directed approach to meet project/team goals with minimal supervision
Ability to work independently remotely with some in person sales activities
Self-led with ability to navigate complex sales scenarios
Great time management and a detailed organization approach in a fast-paced environment
Bachelor's degree or equivalent experience required

Benefits

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business developmentsales strategycustomer supportdigital solutionsproduct demonstrationspipeline managementterritory managementcustomer feedback analysislead generationKOL development

Soft Skills

cross-functional collaborationcommunication skillsinfluencing skillsself-directedindependent worktime managementorganizational skillsadaptabilityproblem-solvingcustomer engagement

Certifications

Bachelor's degree