Field Service Engineer 2 – 2nd Shift
Intuitive
full-time
Posted on:
Location Type: Remote
Location: Hartford • Connecticut • United States
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Salary
💰 $41,000 - $55,000 per year
Job Level
About the role
- Ensure that all service agreements and warranty obligations are met and surpassed
- Provide technical support to end-users and other Intuitive employees
- Conduct training sessions at Intuitive facilities, training centers, and hospitals
- Troubleshoot, diagnose, and repair all Intuitive products
- Coordinate and perform system and hardware delivery and installation
- Maintain all Intuitive-provided items and assets
- Support and collaborate with Intuitive teams to facilitate company goals
- Complete all required or assigned training
Requirements
- Demonstrated ability to work effectively as part of a team
- Demonstrated ability to identify, analyze, and resolve technical issues efficiently
- Strong time management skills
- Ability to Travel up to 75%
- Willingness to perform ad hoc tasks assigned by management
- Reside within a reasonable distance, typically within 30 miles, of the assigned territory location
- Ability to work a flex shift, second shift, or other type of shift as required
- Minimum 1-3 years of Field Service Experience preferred
- Minimum of an Associate’s degree in related field or equivalent training/experience preferred
- Proven track record of troubleshooting electro-mechanical systems required
- Good written and oral communication skills
- General computer skills
- Comfortable working off hours with limited support
- Excellent administrative and record keeping skills
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingdiagnosingrepairingelectro-mechanical systemstechnical supportsystem deliveryhardware installationtrainingrecord keepinggeneral computer skills
Soft Skills
teamworktime managementproblem solvingcommunicationflexibilityadministrative skillsadaptabilitycollaborationwillingness to learncustomer service
Certifications
Associate’s degree