Clinical Applications Engineer – Reprocessing
Intuitive
full-time
Posted on:
Location Type: Remote
Location: Germany
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About the role
- Serve as a technical liaison for Intuitive’s endoluminal reprocessing solutions across new and existing markets.
- Execute exploratory reprocessing research programs to support expansion into new regions.
- Develop and implement project plans for research programs.
- Collaborate with commercial, clinical, and market teams to prioritize expansion targets.
- Engage stakeholders (hospital admins, clinical staff) and conduct site assessments to understand local reprocessing needs.
- Deliver tailored information sessions and ensure compliance with local regulations.
- Monitor outcomes and share learnings with leadership for continuous program improvement.
- Serve as the ‘voice of the customer’ during early-stage product development by gathering feedback from end users and external partners, identify customer challenges and advocate effective solutions.
- Support validation and launch strategies, including hands-on field training and feedback collection.
- Review documentation as Subject Matter Expert to ensure clarity and compliance.
Requirements
- Minimum bachelor’s degree in science, engineering, or a related field, or equivalent relevant experience.
- Demonstrated experience or strong interest in medical procedures and reprocessing, with applicable certifications.
- Minimum 4 years of industry experience, with a proven track record of translating customer needs into actionable design insights.
- Experience working directly with customers to articulate the value and potential of new medical technologies and thrives in a high-energy, fast-paced, and customer-facing environment.
- Demonstrated success collaborating with international, cross-functional teams across multiple time zones to ensure effective communication and coordinated execution.
- Experience navigating complex or high-tension situations, aligning stakeholders toward effective, forward-looking solutions.
- Excellent written and verbal communication, presentation, and interpersonal skills.
- Acts as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany, after appropriate training, as per legal requirement and provide guidance, insight, and support in the proper handling of Intuitive medical devices.
- Willingness and ability to travel up to 60%, often on short notice, to support accounts across multiple geographies.
- Fluent in English and German.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementresearch programsmedical proceduresreprocessingcustomer needs analysisdesign insightsfield trainingdocumentation reviewcompliance assurancestakeholder engagement
Soft skills
communicationpresentationinterpersonal skillscollaborationproblem-solvingcustomer advocacyadaptabilityteam coordinationconflict resolutioncustomer-facing
Certifications
Medical Device Consultant (Medizinprodukteberater)