Independently manage your assigned territory, balancing customer consulting engagements with administrative responsibilities
Design and deliver targeted Genesis OR consulting and educational initiatives to strategically selected customer accounts
Drive long-term, multi-layered consulting engagements by collaborating with hospital stakeholders and cross-functional Intuitive teams (Sales, Services, Marketing, Customer Training) to provide customized, actionable solutions
Provide in-person and virtual consulting services focused on key operational areas such as: Workflow standardization OR efficiency improvements Staff training and onboarding Cost containment strategies Block scheduling optimization New system integration
Promote strong collaboration among Genesis and cross-functional partners to meet shared implementation goals and customer success milestones
Analyze customer usage patterns and performance data to tailor consulting engagements and demonstrate value through measurable outcomes
Work closely with Sales and Marketing to ensure alignment on customer strategy and execution
Engage with internal stakeholders to define, measure, and continuously improve the quality and impact of Genesis content and services
Proactively gather and report customer feedback or concerns through appropriate internal channels to ensure rapid resolution and continuous improvement
Requirements
Bachelor’s degree (B.A./B.S.) preferred; equivalent clinical, medical, or healthcare-related experience also considered
Minimum of 3 years of proven professional experience in healthcare or hospital management, ideally in a B2B sales role or a hospital-based leadership position
Demonstrated experience working in or with Operating Room departments
Strong track record of achieving results through effective team collaboration
Strong communication and interpersonal skills, with the ability to confidently present to diverse audiences and group sizes
Thrives in a dynamic, high-energy, and fast-paced environment
Flexible and adaptable with work schedules, including occasional extended hours
Strong business acumen and the ability to operate effectively within key stakeholders healthcare environments
Ability to communicate clearly and consistently across multiple organizational levels
Training or certification in Lean, Six Sigma, or Change Management is a plus
Proficiency in Microsoft Office and/or equivalent tools; experience with project management and a strong record of leading complex, customer-facing initiatives related to OR efficiency, productivity, or cost containment
Fluency in English and the local language (as applicable)
Benefits
Equal Employment Opportunity Employer
Provide equal employment opportunities to all qualified applicants and employees
Prohibits discrimination and harassment
Applicant Tracking System Keywords
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