Account Manager

Introhive

Account Manager driving customer satisfaction and revenue growth for Introhive, an AI-powered relationship intelligence platform. Focusing on cultivating robust customer relationships within the Legal industry.

Posted 5/11/2026full-timeRemote • Illinois • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Focusing on customer satisfaction, growth, and renewals.
Win new business and incremental revenue with existing clients.
Meet and exceed quarterly and annual revenue targets.
Accurately forecast for your territory.
Identify and engage key customer stakeholders.
Initiate proactive discussions to identify new opportunities within existing accounts and ensure key stakeholders are aware of Introhive’s value proposition.
Collaborate with Customer Success Managers to develop account plans and strategies that promote revenue growth and expand market share within these accounts.
Aim to exceed expectations with every interaction, contributing significantly to Introhive’s market reputation as we scale and adapt our products to meet the needs of the Legal industry.
Present, pitch, and run product demonstrations as required.
Self-generate client opportunities.
Serve as the advocate and representative of the customer to the product team and other cross-functional groups.
Research customers and uncover potential new business and opportunities.
Utilize CRM (Salesforce) to track and manage all pertinent information related to leads and opportunities.
Stay up-to-date on industry trends and product features.
Gain an in-depth product mastery of the Introhive platform.
Travel required to meet with customers and attend industry events.

Requirements

What you’ll need

Minimum of 7 years of experience in a successful SaaS sales role
Self-starter with the ability to work collaboratively across the broader sales organization to help win deals
Demonstrated success with cross-sell, upsell, renewal, and expansion of SaaS territory
Experience with SaaS B2B sales
Formal training in Sales methodologies (SPICED, MEDDPPIC)
Experience in working with partners and building pipeline from existing contacts and relationships in the territory
A passion for business development, marketing, and relationship-building
Positive attitude and the desire to deliver and win
Ability to work in both autonomous and collaborative environments.

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaS salescross-sellupsellrenewalexpansionSales methodologiesSPICEDMEDDPPICproduct demonstrationsCRM

Soft Skills

customer satisfactioncollaborationself-starterbusiness developmentrelationship-buildingpositive attitudeautonomous workteamworkcommunicationstrategic thinking