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Client Support Coordinator
Intrinsic DigitalClient Support Coordinator ensuring project and client needs stay on track for a digital marketing company. Responsibilities include managing details and supporting internal task delivery for client campaigns.
About the role
Key responsibilities & impact- Complete internal tasks that support the success and delivery of client campaigns
- Keep tracking systems and records up to date to ensure visibility and accuracy
- Assist with audit processes by gathering data, reviewing details, and flagging inconsistencies
- Compile, analyze, and interpreting client and campaign data to create accurate reports and identify actionable insights that support performance tracking and decision-making
- Manage shared inbox requests, responding promptly and routing items as needed
- Contribute to team efficiency through timely, accurate execution of day-to-day responsibilities
Requirements
What you’ll need- Bachelor's degree in marketing, business, communications, or related field
- 1+ years of experience in admin support, operations, or client services
- Proficient in Microsoft Office and/or Google Workspace, including Excel/Sheets, Word/Docs, and PowerPoint/Slides
- Experience with data cleaning, preparation, visualization, management, and analysis
- Able to maintain accuracy and meet deadlines in a high-volume, fast-paced environment
- Strong analytical skills with the ability to review and interpret data to understand tasks and requirements
- Experience with HubSpot and Asana preferred
- Background in digital marketing, marketing, or multifamily is a plus
- Strong organizational skills and attention to detail
- Excellent written and verbal communication
- Ability to follow established workflows and meet deadlines
Benefits
Comp & perks- Fully remote work setup
- Company laptop & external monitor
- $450 annual health & wellness stipend
- $225 annual health & wellness stipend for child dependents
- 3-4 weeks of PTO based on tenure
- Paid regular PH holidays
- A fun, informal monthly event for the whole PH team featuring games and activities where you can earn points to redeem vouchers and gift certificates
- Fun asynchronous virtual events
- All-expenses-paid annual team building activities (past destinations include Boracay)
- A choice of start times between 6 pm and 11 pm PHT
- Night differential & 13th month benefits
- Ability to qualify for quarterly sales bonuses of up to $850
- Guaranteed yearly performance reviews (with potential for salary adjustments and promotions)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data cleaningdata preparationdata visualizationdata managementdata analysisreportingperformance trackingclient campaign analysisMicrosoft ExcelGoogle Sheets
Soft Skills
analytical skillsorganizational skillsattention to detailwritten communicationverbal communicationtime managementproblem-solvingteam collaborationadaptabilityworkflow management