Client Success Account Coordinator – Onboarding

Intrinsic Digital

Client Success Coordinator at Intrinsic Digital guiding new clients through the onboarding process in digital marketing. Ensuring clarity and structure as clients engage with mobile and streaming TV advertising.

Posted 4/11/2026full-timeRemote • California, New York, Washington • 🇺🇸 United StatesJunior💰 $45,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Collaborating with the sales team to understand client requirements and expectations
Contributing to business growth through creating and maintaining strong, long-term client relationships
Addressing client queries effectively and in a timely manner
Analyzing digital campaign success and report on key performance indicators and metrics
Suggesting improvements and collaborating on digital projects to increase client ROI
Presenting new strategies to clients
Staying up to date with digital technology trends
Other duties as assigned

Requirements

What you’ll need

Bachelor’s degree, preferably in marketing, communications, or business
1+ year of account management or client success experience
1+ year of experience in digital marketing and/or multifamily
Strong written and verbal communication skills
Comfortable reviewing and uploading creatives and ad assets
Proficient in using HubSpot and managing timelines
Organized and responsive with a keen attention to detail
Multifamily industry experience a plus

Benefits

Comp & perks

100% company paid health insurance for employees and 50% for dependents
100% company paid vision and dental insurance for employees and 50% for dependents
Company paid short- and long-term disability
Company paid life insurance
10 weeks paid parental leave
3-4 weeks paid time off (based on tenure)
10 paid holidays
Company paid 401k contributions that are 100% vested
Annual cash bonuses based on company and personal performance
A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
Monthly fitness reimbursement
Pet discount plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital marketingaccount managementclient successkey performance indicatorsmetrics analysiscreative reviewad asset management

Soft Skills

communicationorganizationresponsivenessattention to detailcollaboration

Certifications

Bachelor’s degree