Client Success Account Coordinator – Onboarding
Intrinsic Digital
full-time
Posted on:
Location Type: Remote
Location: California • New York • United States
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Salary
💰 $45,000 - $60,000 per year
Job Level
About the role
- Collaborating with the sales team to understand client requirements and expectations
- Contributing to business growth through creating and maintaining strong, long-term client relationships
- Addressing client queries effectively and in a timely manner
- Analyzing digital campaign success and report on key performance indicators and metrics
- Suggesting improvements and collaborating on digital projects to increase client ROI
- Presenting new strategies to clients
- Staying up to date with digital technology trends
- Other duties as assigned
Requirements
- Bachelor’s degree, preferably in marketing, communications, or business
- 1+ year of account management or client success experience
- 1+ year of experience in digital marketing and/or multifamily
- Strong written and verbal communication skills
- Comfortable reviewing and uploading creatives and ad assets
- Proficient in using HubSpot and managing timelines
- Organized and responsive with a keen attention to detail
- Multifamily industry experience a plus
Benefits
- 100% company paid health insurance for employees and 50% for dependents
- 100% company paid vision and dental insurance for employees and 50% for dependents
- Company paid short- and long-term disability
- Company paid life insurance
- 10 weeks paid parental leave
- 3-4 weeks paid time off (based on tenure)
- 10 paid holidays
- Company paid 401k contributions that are 100% vested
- Annual cash bonuses based on company and personal performance
- A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
- Monthly fitness reimbursement
- Pet discount plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital marketingaccount managementclient successkey performance indicatorsmetrics analysiscreative reviewad asset management
Soft Skills
communicationorganizationresponsivenessattention to detailcollaboration
Certifications
Bachelor’s degree