Tour Leader – Language Speaking

Intrepid Travel

Tour Leader inspiring travelers and leading hiking tours with Intrepid Travel. Provide exceptional customer service and ensure safety while sharing passion for travel.

Posted 6/27/2026full-timeRemote • 🇦🇺 AustraliaSeniorWebsite

About the role

Key responsibilities & impact

Provide amazing customer service and travel advice – whether it's telling stories around a campfire, leading a hike to an awe-inspiring view, or cooking a delicious meal, you’ll create incredible moments that our travellers will never forget
Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional.
Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties
Be passionate about travel and share your love of it with our customers. Every step of the way you’ll embody our core values of Real, Together, Ambitious and Impactful.

Requirements

What you’ll need

Fluency in one (or more) languages including French, German or Italian
Experience working in a physically demanding role in a remote setting, ideally as a tour guide in Australia
Strong customer service experience and the ability to build rapport with a broad range of travellers
Excellent communication skills in English and any additional languages are advantageous
Full rights to work in Australia
Have or be willing to gain a public passenger vehicle licence and a Medium Rigid Driver’s License, a Remote First Aid and CPR certificate prior to commencing with us
Experience manual driving in a large vehicle, is desirable

Benefits

Comp & perks

A free Intrepid Trip! Enjoy the chance to experience Intrepid as a customer once you've led enough trips to qualify.
Diverse departures through the year! Including hiking or biking adventures, festival, family, premium and foodie trips.
Travel to where the trip starts (and home again) is included and covered by us
Some meals and all accommodation included - Often where the guests are staying, such as hotels, camping, homestays etc
Access to learning and development programs, e-learning and comprehensive tour leader training before you even start
Internal career opportunities to further your career in travel and beyond
Amazing travel discounts for you to experience Intrepid as a passenger
Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit!
Opportunity to support not-for-profit Intrepid Foundations projects

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

public passenger vehicle licenceMedium Rigid Driver’s LicenseRemote First Aid certificateCPR certificatemanual driving

Soft Skills

customer servicecommunicationrapport buildingcalmness under pressurepassion for travel