Sales Support Consultant
Intrepid Travel
full-time
Posted on:
Location Type: Hybrid
Location: Colombo • Sri Lanka
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About the role
- Provide administrative support to our Sales and Product teams
- Handle varied tasks such as updating trip bookings, responding to requests and maintaining accurate customer records
- Assist in confirming accommodation and transfers, while working closely with global teams
- Ensure that important booking details are not overlooked
- Effectively liaise with suppliers when required and update new product information
Requirements
- Minimum 1-2 years’ experience in a similar position, preferably in travel/ customer service
- Comfortable with using systems
- Competent with MS Office tools including Excel
- Highly proficient verbal and written English skills
- Excellent organizational skills and able to prioritize multiple tasks
- Outstanding time management and ability to work well under pressure
Benefits
- Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trips
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
organizational skillstime managementverbal communicationwritten communicationability to prioritizeability to work under pressure