Intrepid Travel

Key Account Manager

Intrepid Travel

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Washington • 🇺🇸 United States

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Salary

💰 $90,000 - $100,000 per year

Job Level

Mid-LevelSenior

About the role

  • Play a key role in managing a new national partnership between Intrepid Travel and REI Co-op
  • Own the day-to-day relationship, driving sales growth, product and ensuring seamless collaboration
  • Coordinate closely with stakeholders across marketing, operations, legal, customer service, and executive teams
  • Oversee campaign planning, lead forecasting, CRM updates, and performance tracking
  • Prepare and present weekly, monthly, and quarterly reports with growth recommendations
  • Manage reporting against joint revenue targets
  • Represent Intrepid at relevant events, trade shows, and partner activations
  • Identify new opportunities to expand the partnership and deepen engagement with REI’s customer base

Requirements

  • Minimum 5 years of experience in business development or account management in the travel and tourism industry
  • Proven success managing B2B or strategic partnerships
  • Strong relationship management and communication skills
  • Experience working cross-functionally in complex organizations
  • Familiarity with CRM systems (Salesforce preferred) and data-driven reporting
  • Ability to manage multiple priorities and deliver in a fast-paced, collaborative environment
  • Must be based in Seattle with ability to travel across the US
Benefits
  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
  • A free Intrepid trip every year, plus generous discounts for families, and close friends
  • 5 extra days of leave a year for use on Intrepid trip's
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
  • Access to e-learning platforms, professional development and mentor programs
  • 20 hours of volunteer leave every year to use on causes most important to you
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business developmentaccount managementB2B partnershipsdata-driven reporting
Soft skills
relationship managementcommunication skillscross-functional collaborationability to manage multiple prioritiesfast-paced environment