Intouch Insight

DevOps Engineer

• Own and expand the SOC 2 program
• Design and operationalize new controls for data classification, encryption, etc.
• Own auditor relationship and drive towards zero critical findings
• Set IT and information-security policy
• Manage and develop IT and DevOps staff
• Oversee product/platform DevOps and corporate infrastructure
• Use Terraform to manage cloud identity and security infrastructure
• Secure and automate the user lifecycle across Microsoft Entra ID and Google Workspace
• Develop and own the IT, DevOps, and security roadmap

Lead, IT, DevOps, Security

Data Analyst

• Identify, analyze and interpret results and trends to provide insights for clients
• Plan and create reports/presentations and work with Customer Success and Sales team to communicate findings
• Review clients’ customer experience objectives and work with internal teams to determine best ways to deliver high quality data that meet clients’ expectations
• Support internal teams including Marketing and Product on various research projects