Intouch Insight

QA Engineer

• Proofread market research and audit reports for grammar, syntax, completeness, and compliance with client expectations.
• Assist the QA Supervisor in managing offshore editor workloads, dispatching assignments, tracking metrics, and approving invoices and timesheets.
• Investigate quality issues, working directly with independent contractors, auditors, and internal teams to resolve issues.
• Identify opportunities to streamline QA processes and improve report quality and client satisfaction.
• Perform other related duties and projects as assigned to support the evolving needs of the QA department and client programs.

Quality Assurance Project Specialist

Accounting Manager

• Assist with processing invoices, matching them to purchase orders, and preparing batches for payment
• Help prepare and send out customer invoices and record incoming payments
• Accurately enter financial transactions into accounting software Microsoft Dynamics Business Central
• Assist in reconciling bank statements and credit card statements
• Review and process employee expense reports
• Perform administrative duties such as filing, scanning, and maintaining organized financial records

Quality Assurance Project Specialist

Junior Accounting Clerk