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Testing and Inspections Coordinator
IntertekTesting and Inspections Coordinator for Intertek's Hardlines & Softlines Business Line. Managing customer orders, quotations, and collaboration with international laboratories and clients.
About the role
Key responsibilities & impact- Managing and coordinating customer orders from initial request through to invoicing and payment.
- Preparing accurate quotations and offers for testing and product certification services.
- Collaborating closely with Intertek global laboratories, external consultants, and internal functions (Sales & Marketing).
- Participating in meetings and maintaining direct contact with clients, supporting them with knowledge, experience, and guidance throughout the process.
- Monitoring regulatory updates, technical standards, and market developments relevant to the business.
- Preparing monthly forecasts and maintaining accurate records of all ongoing activities.
- Supporting the complaint handling process and contributing to issue resolution to ensure high customer satisfaction.
- Providing ongoing operational support to the Testing & Inspections Manager.
Requirements
What you’ll need- Master’s degree or equivalent qualification.
- 2–3 years of professional corporate experience in structured, international organizations.
- Previous experience in foreign and customer-facing roles, such as B2B Customer Service, Project Coordination, Service Coordination, Export Sales, or Logistics Operations.
- Fluent Polish and a very good command of English (both written and spoken).
- Good PC skills and knowledge of the Microsoft Office package (Word, Excel, Outlook).
- Ability to work effectively in a fast-paced, multi-tasked, and multicultural environment.
- Team-oriented mindset with a strong customer-focused approach.
Benefits
Comp & perks- Salary range: 8,500 - 10,000 PLN gross / month.
- Full-time permanent employment contract.
- Hybrid working model (smart working).
- Private medical care and Multisport card.
- Comprehensive onboarding, continuous training, and professional development opportunities.
- A dynamic, solid, and continuously growing international environment.
- Exposure to international projects and collaboration with industry specialists within a global organization.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quotation preparationproduct certificationregulatory monitoringtechnical standards knowledgeforecastingcomplaint handlingissue resolution
Soft Skills
customer serviceproject coordinationservice coordinationteam-orientedcustomer-focusedmulticultural communicationadaptabilityinterpersonal skills
Certifications
Master’s degree