
Sales Support Specialist, Central Sales Support
Interroll Group
full-time
Posted on:
Location Type: Hybrid
Location: Sinsheim • Germany
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Job Level
About the role
- Support our international locations regarding spare parts processes and technical inquiries
- Enter internal quotations and orders in SAP, including delivery date tracking and coordination with the relevant interfaces
- Identify spare parts using parts lists or technical documentation
- Assist in determining pricing for spare part rates
- Prepare pro forma invoices for export shipments
- Coordinate international shipments and pickups and support shipment tracking
- Create credit notes and invoices, and handle warranty processing
- Technical specification and pricing for spare parts and spare-part kits
- Proactively prepare spare parts lists for new projects
- Manage returns, including issuing the corresponding credit notes
Requirements
- Completed technical vocational training or commercial training with basic technical knowledge
- Experience in international order processing
- Proficient with MS Office and ideally SAP S/4
- Structured, independent working style with a confident manner when dealing with external contacts
- Strong service and customer orientation as well as the ability to work in a team
- Exceptional communication skills in German and English (spoken and written)
Benefits
- Employer contribution to the company pension scheme
- Capital-forming benefits (savings plan contributions)
- Contractual special payments (per collective agreement)
- Additional holiday pay according to the company collective agreement (IG Metall Precision Engineering)
- High flexibility (flexitime)
- Option for mobile office (remote work)
- 30 days of annual leave
- Open and values-driven culture
- Well-equipped and ergonomic workstation
- Short decision-making processes due to flat hierarchies
- Central onboarding event in Baal
- JobRad (company bike scheme)
- Corporate benefits
- Local discounts
- Programs as part of the company health management
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
spare parts processestechnical inquiriesquotation entryorder processingpricing determinationpro forma invoicesshipment coordinationcredit noteswarranty processingspare parts lists
Soft skills
structured working styleindependent working styleconfident communicationservice orientationcustomer orientationteamworkexceptional communication skills
Certifications
technical vocational trainingcommercial training