Senior Vice President – General Manager

Internova Travel Group

Senior executive leading Andrew Harper, a members-only luxury travel brand, across operations, marketing, editorial, and membership. Driving revenue, EBITDA, engagement, and travel-office sales growth.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $121,865 - $246,074 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive leadership in travel agency operations, with a focus on revenue growth, member engagement, and strategic planning. Proven expertise in financial acumen, process improvement, and fostering collaborative environments to drive organizational success.

Highest-signal resume keywords

Leadership ExperienceFinancial AcumenStrategic PlanningAnalytical Problem-SolvingTeam-Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementProcess ImprovementForecastingModelingWorkforce OptimizationChange ManagementData AnalysisRevenue Growth StrategiesMember Engagement StrategiesProduct Improvement

Soft Skills

Interpersonal SkillsNegotiationConflict ResolutionCross-Functional Leadership

Tools & Technologies

Technology RoadmapApp AdoptionWebsite ExperienceCommunication Channels

Industry Keywords

Travel IndustryMember RelationsSupplier RelationsMarketing CommunicationsP&L Management

About the role

Key responsibilities & impact

Lead Andrew Harper’s Operations, Marketing/PR, Membership, Supplier Relations/Partner Marketing, and Editorial functions
Drive revenue and membership growth, achieve annual EBITDA goals, and strengthen member engagement
Cultivate member relationships and maintain an active travel-industry network
Evaluate member lifestyle and travel preferences to identify innovation, product improvement, cost-efficiency, and productivity opportunities
Develop and execute member growth, engagement, retention, and lapsed-member transition strategies
Oversee partnership, referral, member-benefit, Hideaway Report, and editorial marketing communications
Optimize technology and communication channels to improve satisfaction, engagement, and renewals
Oversee editorial content, print products, travel expenses, and the annual editorial travel calendar
Work with operations leaders to reduce cancellations, increase conversions and satisfaction, improve margins, drive preferred-partner sales, and grow advisor destination and product knowledge
Support hotel auction growth, strategic partnerships, and partner marketing investments
Strengthen vendor relationships and track industry trends and expansion opportunities
Drive the technology roadmap, including app adoption and monetization, website experience, OBT engagement, and membership-acquisition optimization
Foster a collaborative work environment and lead communications, culture-building activities, and town halls
Own the Andrew Harper P&L and analyze travel and member data for growth, savings, sales, and productivity opportunities

Requirements

What you’ll need

10+ years of leadership experience in travel agency operations, process improvement, or operations management
Strong financial acumen, including reporting, forecasting, modeling, workforce optimization, and investment/value analysis
Demonstrated strategic planning, analytical problem-solving, and innovation skills
Proven ability to lead large teams, major projects, integrations, and change management initiatives
Excellent interpersonal, negotiation, conflict resolution, team-building, and cross-functional leadership skills

Benefits

Comp & perks

Choice of two medical plans
Two dental plans
Vision insurance
Flexible spending accounts (FSAs)
Company-paid life insurance and AD&D
Optional additional life insurance and AD&D
Disability insurance
Paid parental leave
Paid time off
401k Plan with company match
Discounted employee travel options
Access to LinkedIn Learning webinars and courses
Discounted pet insurance
Discounted auto, home, & renters insurance
May be eligible for an incentive, commission, bonus, or discretionary bonus program based on company financial goal achievement and individual performance