Global Business Implementation Manager

Internova Travel Group

Implementation Manager at ALTOUR managing new business implementations and ensuring delivery of results across various projects. Collaborating with teams to optimize operations and meet client expectations.

Posted 6/9/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Implementation Manager is responsible for managing nett new business implementations
Support the implementation of online booking tools where needed
Serve as the business owner and leader of these implementations
Provide technical oversight of the products’ installation environment
Maintain communication throughout the project to meet customer expectations
Plan, lead, organize, and control multiple project initiatives
Engage Sales, Solutions, and Operations for validation
Build the designed engineering structure to scale
Ensure a smooth transition to operations post-go-live and ramp-up
Collaborate with customer and operations leadership to ensure compliance

Requirements

What you’ll need

Bachelor’s Degree in a related field preferred
6 years of relevant experience
Direct customer-facing and implementation delivery experience
Ability to quickly learn new concepts and technologies and convert them into customer solutions
Excellent oral and written communication skills
Possess the ability to motivate and maintain effective working relationships
Ability to rely on experience and judgment to plan and accomplish goals
Experience managing others including contractors and suppliers
Customer service driven
Analytical and problem-solving aptitude

Benefits

Comp & perks

Private medical insurance
Private dental care
25 days annual leave from day 1 plus 8 days for public holidays
Life insurance with employee assistance and counselling programmes
Group pension scheme
Income protection cover

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

implementation managementproject managementtechnical oversightonline booking toolsengineering structure designcustomer solutionsanalytical skillsproblem-solving skills

Soft Skills

communication skillsleadershiprelationship managementmotivationorganizational skillscustomer service orientationjudgmentadaptability

Certifications

Bachelor’s Degree