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Internova Travel Group

Global Business Implementation Manager, Bilingual Spanish

Internova Travel Group

Global Implementation Manager at ALTOUR managing business implementations and online booking tool support with a bilingual Spanish requirement.

Posted 6/5/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $64,570 - $105,936 per yearWebsite

About the role

Key responsibilities & impact
  • managing net new business implementations
  • supporting the implementation of online booking tools
  • serving as the business owner and leaders of these implementations
  • accountable for delivering business results
  • providing technical oversight of the products’ installation environment
  • leading and managing the implementation of new business end-to-end
  • maintaining communication throughout the project
  • engaging sales, solutions, and operations to validate new business scope
  • building the designed engineering structure
  • translating business requirements into a robust design
  • serving as the first-line decision maker for the business
  • providing day-to-day direction to cross-functional implementation pods/support teams
  • ensuring a smooth transition to operations post-go-live
  • creating documentation that enables the transition from implementation to post-implementation support
  • supporting Quality Driven Management techniques

Requirements

What you’ll need
  • Bachelor’s Degree in a related field preferred and 8 years of relevant experience.
  • Bilingual Spanish is required
  • Direct customer-facing and implementation delivery experience.
  • Ability to quickly learn new concepts and technologies and convert them into customer solutions.
  • Excellent oral and written communication skills.
  • Possess the ability to motivate and maintain effective working relationships.
  • Ability to rely on experience and judgment to plan and accomplish goals.
  • Experience managing others including contractors and suppliers.
  • Customer service driven.
  • Analytical and problem-solving aptitude

Benefits

Comp & perks
  • choice of two medical plans and two dental plans
  • vision insurance
  • flexible spending accounts (FSAs)
  • company-paid life insurance and AD&D
  • optional additional life insurance and AD&D
  • disability insurance
  • paid parental leave
  • paid time off
  • 401k Plan with company match
  • discounted employee travel options
  • access to LinkedIn Learning webinars and courses
  • discounted pet insurance and auto, home, & renters insurance

ATS Keywords

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Hard Skills & Tools
business implementationonline booking toolstechnical oversightproject managementdocumentation creationQuality Driven Managementcustomer solutionsanalytical skillsproblem-solving
Soft Skills
communication skillsleadershipmotivationrelationship managementcustomer service orientationdecision makingcross-functional collaborationadaptabilitygoal planning
Certifications
Bachelor’s Degree